Banquet Captain

Job Details Job Location: Conover, NC 28613 Position Type: Part Time Job Shift: Hourly General Responsibilities Coordinate with restaurant manager and directors of event details and client expectations. Lead and supervise all banquet staff including servers, bartenders, and set up crews. Train new banquet staff on club policies, service standards, and even procedures. Will oversee and evaluate any staff gaps or areas for improvement. Foster a positive and collaborative team environment. Oversee the set up and breakdown of event spaces according to banquet event orders (BEO’s) to include arranging tables, place settings, chairs, club linens, and decorations. Ensure all food and beverage service meets club standards. Will be expected to step in and assist staff when necessary. Maintain banquet inventory including linens, glassware and other supplies. Responsible for reporting any shortages or damages to your leader. Maintain accurate records of event details, staff schedules, and inventory. Other duties as assigned. Education / Qualifications High school diploma or equivalent required. Hospitality or event management certification preferred. Demonstrates attention to detail in work. Demonstrates effective communication skills, both verbal and written. Must be organized, detail conscious and accurate with time management skills. Excellent problem‑solving skills and ability to handle high‑pressure situations. Must be capable of working without continuous supervision and guidance. Experience Minimum 2 years’ experience in a supervisory role within a banquet or catering environment. Demonstrated computer skills are necessary for this position. Must be able to demonstrate proficiency with Microsoft Office products including excel, word and email. Proficient in using event management software. Physical Demands Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 50 pounds; standing, walking, talking, hearing, reaching, handling, and fingering. The above-mentioned information is not an all-inclusive list of responsibilities, duties, and skills required, merely a general description of the nature and level of work. #J-18808-Ljbffr