Vendor Relationship Manager - Security

Job Description

Job Description

Job Title: Vendor Relationship Manager - Security Location: Hybrid Work Model, Reporting to Vienna, VA Pay Rate: $65/hr. W2 Position Type: 6-month+ Contract Description System One IT has a contract opening for a Vendor Relationship Manager, Security, to support a leading financial services customer. This position follows a hybrid work model with 3 days a week onsite in Vienna, VA. The Security Vendor Management (SVM) team provides support to business units within the Security organization by managing, negotiating, and overseeing the purchase of contracted products and/or services. The team conducts general relationship management for Security business unit contract owners with contract needs, vendor selections, vendor performance and escalations, requisitions, purchase orders, and invoice review. SVM acts as a liaison between Security and Procurement & Vendor Management (PVM) and contributes to internal due diligence and reporting. Responsibilities

• Establish, develop, and maintain effective relationships with key business stakeholders, vendors, internal teams, and senior management
• Develop and implement approach strategies for contracts with vendors to ensure Security receives affordable, minimal-risk services
• Ensure all purchases meet the Security-established approval processes
• Stay up to date on the latest trends and best practices regarding Security vendor oversight
• Maintain SharePoint requirements, respond to intake requests within response SLA expectations, and maintain updated work in progress
• Vendor Management Activities can include but are not limited to:
  • Assist with market research and identification of potential vendors
  • Engage PVM for NDAs for initial consultations
  • Organize and facilitate vendor product demos
  • Partner with PVM to request quotes for services, using competitive practices to ensure value for money
  • Develop and maintain rapport with Vendor POCs
  • Ensure contract renewals are timely, and new contracts are executed efficiently
  • Ensure adherence to all standards and requirements
  • Monitor and manage vendor performance by providing ongoing feedback to vendors
  • Manage vendor Service Level Agreement commitments, as well as all contractual obligations
  • Execute remediation management for vendor performance deficiencies
  • Facilitate vendor calls and onsite meetings as needed
  • Develop and maintain dashboards, metrics, and vendor scorecards to aid in vendor management reviews
  • Initiate corrective actions when necessary to replace vendor and/or vendor resources due to underperformance
  • Act as liaison between PVM and Security business customers
  • Submit PVM intakes on behalf of Security teams as requested
  • Help business unit teams prepare for all required risk review due diligence exercises
  • Attend weekly status meetings with PVM representatives
  • Partner with PVM on contract negotiations, NDA requests, and sourcing processes