SaaS Support Specialist: Tech Troubleshooter
$60k - $67kConductor-LLC
Conductor-LLC in New York is looking for a Customer Support Specialist to provide exceptional assistance through various communication channels. This role requires strong troubleshooting skills and a passion for customer service. The ideal candidate will possess a Bachelor's degree and have at least three years of experience in a technical support capacity. Responsibilities include resolving technical issues, exceeding customer expectations, and working collaboratively within diverse teams. The position offers a competitive salary ranging from $60,000 to $67,000, reflecting experience and capability. #J-18808-Ljbffr Conductor-LLC
$17.78 - $22.23 per hour
A technology company is seeking a SaaS Support Specialist to provide front-line support for their DMS platform, assisting customers with service... ...handling both phone and email support for clients, troubleshooting issues, and producing documentation. The salary range is...Suggested- ...Production Support & Issue Management Specialist At ClarityPay, we're redefining the point-of-... ...deep expertise with advanced tech to deliver better outcomes, every... ..., payments, lending, or SaaS environments. ~ Strong troubleshooting and analytical skills using logs...Suggested
- About Us We’re a fast-growing tech startup on a mission to... ...scale, we’re looking for a Support Specialist to deliver exceptional customer... ...solutions, and next steps Troubleshoot customer-reported issues, including... ...role, ideally in a SaaS or tech startup environment...SuggestedRemote work
- Alia Services is looking for an Offshore Customer Support Specialist to join a global SaaS company's Support team. This role requires at least 2 years... .... Responsibilities include supporting customers, troubleshooting issues, and collaborating with internal teams. The position...SuggestedRemote job
- A healthcare technology firm based in New York is seeking a Technical Support Specialist to provide exceptional customer service while troubleshooting technical issues. Ideal candidates will have at least one year of experience in a customer-facing role and possess strong...SuggestedShift workNight shift
$60k - $75k
Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based on... ..., and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, elevate bugs to product/engineering,...Full timeRemote work$35 per hour
...value hard work and fun in equal measure . Responsibilities Troubleshoot hardware and software problems with Apple products , including... ...deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze) Support and assist employees using AV systems , both onsite and remote...Remote work- Magic, Inc is seeking a Technical Support Specialist for a freelance, remote role. The ideal candidate will provide troubleshooting via live chat for our SaaS platform aimed at property management. This role requires a proactive and detail-oriented individual capable of...Remote jobTemporary workFreelanceWeekend work
$25 - $29 per hour
...Support Specialist II - New York Jobs for Humanity is collaborating with YUPRO Placement to... ...2-month residency at a leading global tech company, designed to provide hands-on... ...responsibility is to assist users with troubleshooting and resolving computer system issues,...Permanent employmentContract workApprenticeshipWork at officeRemote work$90k - $100k
...faculty, advocates, and supporters alike. We would love... ...are hiring a Support Specialist to serve as a trusted... ...operations and central Tech Ops teams (Networking,... ...combine strong hands‑on troubleshooting with proactive systems... ...management, and SaaS integrations. On‑site...Full timeWeekend workAfternoon shiftEarly shift$25 per hour
...Executive Support Specialist Are you a tech-savvy professional with a passion for delivering exceptional support to executive leadership... ...information clearly and professionally Proven ability to troubleshoot, resolve issues swiftly, and recommend productivity...Hourly payWork at officeRemote work$85k - $115k
A global financial services firm in New York is looking for a Desktop Support Specialist to provide remote and in-person support for all employees. Responsibilities include troubleshooting hardware and software, managing incident tickets, and assisting with configuration...Remote work- Reframe (Glucobit) is seeking a Customer Support Specialist in Atlanta, GA. In this full-time role, you'll provide... ...support by answering user inquiries, troubleshooting app issues, and collaborating with product and tech teams. The ideal candidate thrives in a mission...Full time
- Visme, a product of Easy Web Inc., is seeking a user support specialist to assist users with technical and account inquiries. The role demands... ...teams. Ideal candidates will have prior experience in SaaS user support and a passion for creative visual communication....Remote job
- Foreup is seeking a dynamic Customer Support Specialist to join our Website Support team in the United States. The role involves providing... ...position for those looking to advance their technical troubleshooting skills in a supportive environment. #J-18808-Ljbffr Foreup
$42k - $55k
ChurnZero, Inc is seeking a Customer Support Representative to manage support cases and collaborate with teams to resolve issues. This remote... ...$42,000 to $55,000. Ideal candidates will have experience in SaaS environments and familiarity with Zendesk. Join a dynamic team...Remote job- A healthcare technology company is seeking a Customer Support Specialist to manage frontline support for users. This full-time role involves resolving issues, improving documentation, and collaborating closely with teams. Ideal candidates will possess excellent communication...Full time
$33 - $35 per hour
...Pride Global is currently seeking an Operational Support Specialist to work for one of our top global tech clients! This role owns real-time coordination of... ...reassignments or escalation Real-Time Operations Oversight Troubleshoot live issues such as late arrivals, setup problems...Full timeLocal areaImmediate startAll shiftsShift work$52k - $55k
...the overall cost of care. Our Support team is growing and looking for an enthusiastic Support Specialist to join us! We hire in the... ...service experience, preferably in SaaS. Exceptional skills in... ...fill a need”. Prior experience troubleshooting technical issues strongly...Private practice$17 per hour
Medical Guardian is looking for a dedicated Member Support Specialist to assist members with their medical alert devices. This role demands... ...as you help guide members through activations and troubleshooting. With a pay of $17 per hour, the position requires at least...Hourly payRemote work- ..., is seeking an experienced Support Manager to lead and scale its... ...across hardware and SaaS support while ensuring clients... ...a team of 10 remote support specialists and two field support engineers... ...support operations including troubleshooting, escalations, onboarding, and...Remote work
$70k - $80k
...Company Liquid Barcodes is a leading SaaS technology platform specialising in loyalty... ...expanding our US team with a Product Support Specialist who will play a key role in supporting... ...(CSMs) and engineering teams. You’ll troubleshoot product issues, ensure smooth feature...Work experience placementRemote work- A fast-growing tech company in New York is seeking a Customer Support Specialist to establish and build a customer support function from the ground up. In this role... ...candidate will have 1-3 years of experience in a SaaS or fintech environment along with excellent communication...Remote jobFlexible hours
- A small retail organization is seeking an IT Support Specialist in New York, NY to provide technical assistance and support for computer... ...your skills in a fast-paced environment. Duties include troubleshooting, installing systems, and maintaining network connectivity....Temporary work
- Rippling in the United States is looking for a Customer Support Specialist to assist customers with billing inquiries regarding their Finance... ...Bachelor's degree along with 1-4 years of relevant experience in a SaaS environment. Strong problem-solving skills and excellent...
$85k - $95k
...0 students and 400 faculty and staff. The Senior Technical Support Specialist is a key member of the Technology Department, responsible for... ...notes to build an effective resolution knowledge base. Troubleshoot and resolve hardware and software issues to ensure end-user...Full timeWork at officeAfternoon shift- A leading global tech placement firm seeks an IT Support Specialist for a 12-month contract in New York, NY. This role involves providing technical support, troubleshooting, and resolving computer system issues. Candidates should have 12 months to 2 years of MAC OS experience...Contract work
- A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires 3+ years of customer-facing experience and a clinical background in healthcare. Key responsibilities include responding...Remote job
- A growing fintech startup is looking for a Customer Support Specialist to drive value across the customer base. The role involves managing customer inquiries, troubleshooting issues, and enhancing user experience through effective communication. The ideal candidate will...
- A leading insurance organization based in New York is seeking a professional to support and troubleshoot desktop and network operating systems. The ideal candidate will have at least 2 years of experience in client support, strong problem-solving skills, and the ability...
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