Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS Support Specialist: Tech Troubleshooter

$60k - $67k

Conductor-LLC

Conductor-LLC in New York is looking for a Customer Support Specialist to provide exceptional assistance through various communication channels. This role requires strong troubleshooting skills and a passion for customer service. The ideal candidate will possess a Bachelor's degree and have at least three years of experience in a technical support capacity. Responsibilities include resolving technical issues, exceeding customer expectations, and working collaboratively within diverse teams. The position offers a competitive salary ranging from $60,000 to $67,000, reflecting experience and capability. #J-18808-Ljbffr Conductor-LLC

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Support Specialist: Tech Troubleshooter in New York, NY vacancy
  • $17.78 - $22.23 per hour

    A technology company is seeking a SaaS Support Specialist to provide front-line support for their DMS platform, assisting customers with service...  ...handling both phone and email support for clients, troubleshooting issues, and producing documentation. The salary range is... 
    Suggested

    Inseego

    New York, NY
    2 days ago
  •  ...Production Support & Issue Management Specialist At ClarityPay, we're redefining the point-of-...  ...deep expertise with advanced tech to deliver better outcomes, every...  ..., payments, lending, or SaaS environments. ~ Strong troubleshooting and analytical skills using logs... 
    Suggested

    ClarityPay

    New York, NY
    1 day ago
  • About Us We’re a fast-growing tech startup on a mission to...  ...scale, we’re looking for a Support Specialist to deliver exceptional customer...  ...solutions, and next steps Troubleshoot customer-reported issues, including...  ...role, ideally in a SaaS or tech startup environment... 
    Suggested
    Remote work

    Givzey, Inc.

    New York, NY
    2 days ago
  • Alia Services is looking for an Offshore Customer Support Specialist to join a global SaaS company's Support team. This role requires at least 2 years...  .... Responsibilities include supporting customers, troubleshooting issues, and collaborating with internal teams. The position... 
    Suggested
    Remote job

    Alia Services

    New York, NY
    2 days ago
  • A healthcare technology firm based in New York is seeking a Technical Support Specialist to provide exceptional customer service while troubleshooting technical issues. Ideal candidates will have at least one year of experience in a customer-facing role and possess strong... 
    Suggested
    Shift work
    Night shift

    UltraLinq Healthcare Solutions, Inc.

    New York, NY
    2 days ago
  • $60k - $75k

    Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based on...  ..., and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, elevate bugs to product/engineering,... 
    Full time
    Remote work

    Nestmed

    New York, NY
    2 days ago
  • $35 per hour

     ...value hard work and fun in equal measure . Responsibilities Troubleshoot hardware and software problems with Apple products , including...  ...deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze) Support and assist employees using AV systems , both onsite and remote... 
    Remote work

    Trilyon, Inc.

    New York, NY
    17 hours ago
  • Magic, Inc is seeking a Technical Support Specialist for a freelance, remote role. The ideal candidate will provide troubleshooting via live chat for our SaaS platform aimed at property management. This role requires a proactive and detail-oriented individual capable of... 
    Remote job
    Temporary work
    Freelance
    Weekend work

    Magic, Inc

    New York, NY
    2 days ago
  • $25 - $29 per hour

     ...Support Specialist II - New York Jobs for Humanity is collaborating with YUPRO Placement to...  ...2-month residency at a leading global tech company, designed to provide hands-on...  ...responsibility is to assist users with troubleshooting and resolving computer system issues,... 
    Permanent employment
    Contract work
    Apprenticeship
    Work at office
    Remote work

    Jobs for Humanity

    New York, NY
    3 days ago
  • $90k - $100k

     ...faculty, advocates, and supporters alike. We would love...  ...are hiring a Support Specialist to serve as a trusted...  ...operations and central Tech Ops teams (Networking,...  ...combine strong hands‑on troubleshooting with proactive systems...  ...management, and SaaS integrations. On‑site... 
    Full time
    Weekend work
    Afternoon shift
    Early shift

    Success Academy Charter Schools

    New York, NY
    2 days ago
  • $25 per hour

     ...Executive Support Specialist Are you a tech-savvy professional with a passion for delivering exceptional support to executive leadership...  ...information clearly and professionally Proven ability to troubleshoot, resolve issues swiftly, and recommend productivity... 
    Hourly pay
    Work at office
    Remote work

    Yoh

    New York, NY
    3 days ago
  • $85k - $115k

    A global financial services firm in New York is looking for a Desktop Support Specialist to provide remote and in-person support for all employees. Responsibilities include troubleshooting hardware and software, managing incident tickets, and assisting with configuration... 
    Remote work

    BTIG

    New York, NY
    17 hours ago
  • Reframe (Glucobit) is seeking a Customer Support Specialist in Atlanta, GA. In this full-time role, you'll provide...  ...support by answering user inquiries, troubleshooting app issues, and collaborating with product and tech teams. The ideal candidate thrives in a mission... 
    Full time

    Reframe (Glucobit)

    New York, NY
    1 day ago
  • Visme, a product of Easy Web Inc., is seeking a user support specialist to assist users with technical and account inquiries. The role demands...  ...teams. Ideal candidates will have prior experience in SaaS user support and a passion for creative visual communication.... 
    Remote job

    Visme is a product of Easy Web Inc.

    New York, NY
    2 days ago
  • Foreup is seeking a dynamic Customer Support Specialist to join our Website Support team in the United States. The role involves providing...  ...position for those looking to advance their technical troubleshooting skills in a supportive environment. #J-18808-Ljbffr Foreup

    Foreup

    New York, NY
    2 days ago
  • $42k - $55k

    ChurnZero, Inc is seeking a Customer Support Representative to manage support cases and collaborate with teams to resolve issues. This remote...  ...$42,000 to $55,000. Ideal candidates will have experience in SaaS environments and familiarity with Zendesk. Join a dynamic team... 
    Remote job

    ChurnZero, Inc

    New York, NY
    2 days ago
  • A healthcare technology company is seeking a Customer Support Specialist to manage frontline support for users. This full-time role involves resolving issues, improving documentation, and collaborating closely with teams. Ideal candidates will possess excellent communication... 
    Full time

    Medsender

    New York, NY
    2 days ago
  • $33 - $35 per hour

     ...Pride Global is currently seeking an Operational Support Specialist to work for one of our top global tech clients! This role owns real-time coordination of...  ...reassignments or escalation Real-Time Operations Oversight Troubleshoot live issues such as late arrivals, setup problems... 
    Full time
    Local area
    Immediate start
    All shifts
    Shift work

    Pride Global

    New York, NY
    4 days ago
  • $52k - $55k

     ...the overall cost of care. Our Support team is growing and looking for an enthusiastic Support Specialist to join us! We hire in the...  ...service experience, preferably in SaaS. Exceptional skills in...  ...fill a need”. Prior experience troubleshooting technical issues strongly... 
    Private practice

    Medbridge

    New York, NY
    2 days ago
  • $17 per hour

    Medical Guardian is looking for a dedicated Member Support Specialist to assist members with their medical alert devices. This role demands...  ...as you help guide members through activations and troubleshooting. With a pay of $17 per hour, the position requires at least... 
    Hourly pay
    Remote work

    Medical Guardian

    New York, NY
    7 hours ago
  •  ..., is seeking an experienced Support Manager to lead and scale its...  ...across hardware and SaaS support while ensuring clients...  ...a team of 10 remote support specialists and two field support engineers...  ...support operations including troubleshooting, escalations, onboarding, and... 
    Remote work

    Peskind Executive Search

    New York, NY
    2 days ago
  • $70k - $80k

     ...Company Liquid Barcodes is a leading SaaS technology platform specialising in loyalty...  ...expanding our US team with a Product Support Specialist who will play a key role in supporting...  ...(CSMs) and engineering teams. You’ll troubleshoot product issues, ensure smooth feature... 
    Work experience placement
    Remote work

    Liquid Barcodes

    New York, NY
    2 days ago
  • A fast-growing tech company in New York is seeking a Customer Support Specialist to establish and build a customer support function from the ground up. In this role...  ...candidate will have 1-3 years of experience in a SaaS or fintech environment along with excellent communication... 
    Remote job
    Flexible hours

    Rillet

    New York, NY
    1 day ago
  • A small retail organization is seeking an IT Support Specialist in New York, NY to provide technical assistance and support for computer...  ...your skills in a fast-paced environment. Duties include troubleshooting, installing systems, and maintaining network connectivity.... 
    Temporary work

    Michael Page

    New York, NY
    17 hours ago
  • Rippling in the United States is looking for a Customer Support Specialist to assist customers with billing inquiries regarding their Finance...  ...Bachelor's degree along with 1-4 years of relevant experience in a SaaS environment. Strong problem-solving skills and excellent... 

    Rippling

    New York, NY
    4 days ago
  • $85k - $95k

     ...0 students and 400 faculty and staff. The Senior Technical Support Specialist is a key member of the Technology Department, responsible for...  ...notes to build an effective resolution knowledge base. Troubleshoot and resolve hardware and software issues to ensure end-user... 
    Full time
    Work at office
    Afternoon shift

    Magen David Yeshiva

    New York, NY
    2 days ago
  • A leading global tech placement firm seeks an IT Support Specialist for a 12-month contract in New York, NY. This role involves providing technical support, troubleshooting, and resolving computer system issues. Candidates should have 12 months to 2 years of MAC OS experience... 
    Contract work

    Kanz

    New York, NY
    4 days ago
  • A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires 3+ years of customer-facing experience and a clinical background in healthcare. Key responsibilities include responding... 
    Remote job

    Prompt Health

    New York, NY
    2 days ago
  • A growing fintech startup is looking for a Customer Support Specialist to drive value across the customer base. The role involves managing customer inquiries, troubleshooting issues, and enhancing user experience through effective communication. The ideal candidate will... 

    Unit21

    New York, NY
    2 days ago
  • A leading insurance organization based in New York is seeking a professional to support and troubleshoot desktop and network operating systems. The ideal candidate will have at least 2 years of experience in client support, strong problem-solving skills, and the ability... 

    Starr

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Support Specialist: Tech Troubleshooter. Be the first to apply!