Senior Vice President, Client Processing Manager

Senior Vice President, Client Processing Manager - Loans EnablementAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX.In this role, you’ll make an impact in the following ways:Manages a medium to large-sized team or multiple small Client Processing teams. This role is pivotal in supporting BNY's strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise. The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.Manages Client Processing activities through other managers or a large team of senior professionals. Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Identifies and implements process improvements to improve the experience for all stakeholdersRecruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plans for team/group operations. Manages one or more Client Processing teams.Contributes to the achievement of team objectives.To be successful in this role, we’re seeking the following:Bachelors degree or the equivalent combination of education and experience is required.
Advanced/graduate degree preferred.7-10 years of total work experience is preferred with at least 1-3 years in management.Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferredStrong analytical and problem-solving abilities to manage complex transaction processes.Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.Experience in brokerage processing preferred.Applicable local/regional licenses or certifications as required by the business.Prior loan operations experience in a financial service setting preferredDetail orientedAbility to self-manage, prioritize, and execute workloadFamiliarity with technical applications to include, but not limited to, Microsoft Office applicationsAt BNY, our culture speaks for itself, check out the latest BNY news at:BNY NewsroomBNY LinkedInHere’s a few of our recent awards:America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.At BNY, our culture speaks for itself, check out the latest BNY news atBNY Newsroom&BNY LinkedInHere’s a few of our recent awards:America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Full timePosting Date: