Legal Operations Specialist

Legal Operations Assistant

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We're building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we're seeking collaborative, curious, and purpose-driven teammates to help us expand what's possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families' real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we're building a more connected, comprehensive care experience for families and caregivers alike.

We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We're building, evolving, and expanding the market category for care, and we're looking for responsive, collaborative, curious, and purposeful colleagues to join us.

As our Legal Operations Assistant, you will administer and support the evolution of our Contract Lifecycle Management (CLM) solution, Ironclad, own first-pass review of high-frequency contracts, and help shape the evolution of Wellthy's legal operations as the company continues to grow.

You will report directly to the General Counsel.

To be successful in this role:

• Mature Wellthy's Ironclad CLM.
• As administrator of Wellthy's CLM, you will build out playbooks, refine and expand high-frequency workflows, leverage AI functionality, and develop and maintain templates.
• Build reporting and visibility.
• Develop dashboards and reporting in Ironclad to surface contract volume, lifecycle timeframes, and bottlenecks for the GC and cross-functional partners.
• Own first-pass contract review.
• Serve as the initial reviewer for high-frequency agreements (e.g., NDAs, vendor agreements, client renewals), handling delegated matters end-to-end against established playbooks and escalating substantive issues to the General Counsel.
• Manage the contracting intake and triage process.
• Become the front door for Legal requests, route work appropriately, and partner with business stakeholders to optimize the contract lifecycle.
• Identify and drive process improvements.
• Spot inefficiencies in how legal work flows through Wellthy and propose creative and effective solutions — automation, template creation, self-serve resources for the business.
• Support broader legal operations as the Legal function matures.
• Contribute to vendor management, policy development, and other initiatives as the department grows.

Qualifications

To be successful in this role, you'll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.

• Bachelor's Degree, or equivalent work experience.
• 2-4 years of experience in legal operations, contracts, paralegal, or a CLM-adjacent role.
• Experience working with and customizing modern CLM solutions, preferably Ironclad.
• IronClad certification preferred.
• Experience reviewing standard commercial contracts and identifying when something falls outside standard terms.
• Genuine interest in emerging technology.
• Strong independent operator who also collaborates well cross-functionally.
• Detail-oriented, organized and great at time and task management.
• Excited about working for a mission-driven organization.

Total Rewards Package

The starting salary for this position is $72,000-$90,000 annually.

• Remote work environment.
• Medical, dental and vision benefits within 30 days of hire.
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days).
• Sick and Caregiving Days.
• Professional development initiatives for growth.
• Generous parental leave (maternal and paternal) during a new child's first year (born into family or adopted) and pregnancy loss leave.

Role Requirements:

To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.

Location

This is a remote and US states based opportunity. We ask that you work in a location that is:

• Private, with secure (not public) internet and phone access
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space

Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.

What's Next?

We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no "perfect" candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you're encouraged and even excited by that to get started with our process.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.

For information about our Applicant Privacy, please review here:

For those who require reasonable accommodations, please let us know on your application or email us at View email address on click.appcast.io.