Project Manager - Audio Visual Integration

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award‑winning team specializes in delivering solutions for the most complex, large‑scale and immersive installations. We serve a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, partnering with clients to create spaces that bring people together and keep them coming back. What to Expect We are on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, we offer more than just a job — a career path with flexibility to grow personally and professionally, wherever your ambitions take you. How You'll Contribute A project manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. The PM depends on the help of other people to perform most of the actual activities of the project. A PM’s role is primarily focused around written and verbal communication to all project stakeholders. What You’ll Do Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee’s time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes and serve as the primary interface to the client, developing a strong long‑term relationship and managing expectations, communications and satisfaction. Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. Coordinates all activities associated with the timely, accurate and on‑budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. Provides support and assistance to team members as needed to help them be successful and get the job done. Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict. Designs, plans and coordinates work teams with regard to AVE installation projects. Assumes ownership of individual projects and assignments. Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. Develops and communicates project updates as required. Provides constant monitoring of labor, equipment and materials budgets. Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules. Performs field verification of prospective work site, documents all issues with the site and keeps everyone informed of potential issues and solutions. Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems, providing a punch‑list of remaining tasks after substantial completion. Contracts with contractors and other trades when necessary. Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. Ensures quality and continuous improvement. Coordinates training & turnover of projects to client, service department and sales. Complexity Every project is different and every set of project stakeholders is different. The PM negotiates a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables requires a very high level of awareness, emotional intelligence and people management skills. The PM constantly manages the forces of change in every project environment, balancing schedules, budgets, scope, quality and client satisfaction. Decision Making Authority Takes full ownership of the project – acts as the single point of responsibility and accountability. Ensures schedule performance, quality of solution delivered to the client, and client satisfaction. Manages and reports on the project’s financials, ensuring budget performance and profitability, and ensuring timely and correct billings to the client. Demonstrates proactivity, responsiveness and follow‑through. Communicates decision options to stakeholders and manages those decisions. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment The employee may be exposed to construction site conditions on a regular basis. The employee must be responsible for their safety while on job sites and comply with all safety regulations in place by the GC. Use of PPE is usually required. The employee can typically spend at least 40% of their time on their feet and may be required to mobile around the construction site, occasionally climb ladders, use stairs, and lift or move materials up to 20 pounds. Outside of construction sites, normal office conditions will apply, using computers and other office equipment. Travel Frequent travel by car and occasional airplane trips are required. The employee must possess a valid driver’s license. The employee will use their own vehicle and be reimbursed for mileage. Local travel to job sites (within a 2‑hour driving distance each way) will make up 70‑90% of travel, with up to 30% remote travel at times. What You’ll Bring Education / Certifications Associates or Bachelor’s degree required, or equivalent experience. A PMP certification from the Project Management Institute is desired. AVIXA CTS certification. Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills / Qualifications Minimum of 3 years of experience as a project manager in commercial construction trades and settings. Familiarity with audio/video systems installations. Knowledgeable of low‑voltage electrical projects. Strong verbal and written communication skills. Supervisory and people skills. Ability to diagnose and resolve complex technical, political and people related problems. A project manager typically has these base skills: High level of written and verbal communication. Client‑focused, understanding how technology can meet business needs. Approachable, works well in teams, natural leader. Delegates effectively and manages expectations. Organized, manages time well, sets clear priorities, professional appearance. Excellent at planning, forecasting and managing risks. Problem solver who remains effective in tense situations. What We Offer Multiple medical plan options to suit your family's needs. Dental (including orthodontic coverage) and vision plans. Company‑paid Basic Life, AD&D, Short‑Term and Long‑Term Disability Insurance, and Employee Assistance Plan (EAP). Healthcare and Dependent Care Flexible Spending Accounts (FSA). 401(k) with Employer Match. Paid Time Off and Paid Holidays. Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services. Commuter Benefits. And much more. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact us so we can assist you. #J-18808-Ljbffr Diversified