Front Desk

Edenbrook South Edenbrook South is a proud member of the Eden East Network, a leading provider of post-acute rehabilitation and long-term care. We are committed to delivering excellence in care through a holistic approach that nurtures the mind, body, and soul. Join our compassionate and dedicated team in making a difference in the lives of our residents and staff. We are looking for a Front Desk Associate to work the day shift at our skilled nursing facility that is part of the Eden Senior Care network. Position: Front desk Work Schedule: 8:00 AM - 4:00 PM (Mon-Fri) Job Responsibilities This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more. Essential Job Duties and Responsibilities Compose confidential correspondence, compile reports, and type general administrative and technical materials for the administrator. Coordinate the maintenance distribution and implementation of written policies and procedures that reflect the goals and objectives of the facility and the corporation, including personnel policies, resident care policies, procedure manuals, position descriptions, etc. Develop and maintain a good working rapport with inter‑department staff and other departments within the facility to ensure that administrative services and activities can be properly maintained to meet the needs of the facility. Disperse mail to staff and residents. Maintain confidentiality for all residents, administrative, and corporate information. Assist the business office and staff with accounts payable and resident trust. Interact with customers, families, visitors, facility and corporate staff. Serve as the first point of contact for incoming calls; transfer to appropriate staff members or residents. Assist with transportation follow‑up and scheduling. Assist different department heads within the facility with other assigned tasks. Qualifications Strong administrative skill set and customer service background with relevant job experience. Minimum one year's secretarial experience required. High school degree or equivalent with business curriculum required. Typing, filing, correspondence composition and computer skills required. Must possess strong organizational skills. Must possess the ability to interpret and apply departmental procedures. Must have a sense of accountability and responsibility. If you think you'd make a great fit, we'd love to hear from you! #J-18808-Ljbffr