Veterinary Receptionist

Veterinary Receptionist

Ranch Animal Hospital is seeking an experienced Part-Time Veterinary Receptionist / Client Service Representative (CSR) to join our growing team in Bradenton, Florida. If you enjoy building relationships with clients, thrive in a fast-paced veterinary environment, and take pride in delivering exceptional customer service, we'd love to meet you. This is an excellent opportunity for an experienced veterinary receptionist or healthcare customer service professional seeking a consistent schedule and a supportive team culture.

Availability:

• Friday, Saturday, and Sunday
• Saturday & Sunday: 7:45 AM 1:30 PM
• Approximately 1922 hours per week

Compensation: $17.00$19.00 per hour, based on experience

What You'll Do:

• Client Communication & Front Desk Operations

  • Greet clients and pets with a warm, professional, and compassionate demeanor
  • Manage multi-line phones and respond to client inquiries efficiently and accurately
  • Schedule, confirm, and manage appointments for wellness visits, procedures, and diagnostics
  • Provide estimates, explain services, and address client questions or concerns with empathy
  • Support clients during routine visits as well as stressful or emotional appointments

• Scheduling, Records & Administration

  • Accurately enter and maintain client and patient information in the electronic medical record (EMR) system
  • Ensure proper intake of new patient information, medical histories, and consent forms
  • Maintain organized, confidential, and up-to-date patient records
  • Assist with appointment flow to support efficient daily operations

• Billing & Payments

  • Process payments and generate accurate invoices
  • Answer client questions regarding charges and services rendered
  • Assist with insurance-related questions or claim submissions when applicable

• Team Collaboration

  • Communicate effectively with veterinarians and veterinary technicians regarding patient flow and client needs
  • Coordinate with the medical team to ensure smooth transitions between appointments
  • Maintain a clean, organized, and welcoming reception area

Skills, Knowledge & Expertise to Be Successful

• This is not an entry-level position
• High School Diploma or GED required
• Minimum 1+ year of experience in a veterinary clinic, medical office, dental office, or healthcare customer service role required
• Proven ability to work in a fast-paced, high-volume, people-facing environment
• Strong multitasking, organization, and time-management skills
• Excellent verbal and written communication skills
• High level of emotional intelligence and professionalism
• Comfort using computers, appointment scheduling software, and EMR systems
• Ability to remain calm and composed during busy or emotionally charged situations

Preferred Qualifications

• Prior experience as a Veterinary Receptionist or Client Service Representative (CSR)
• Familiarity with veterinary terminology and hospital workflows
• Experience with practice management software
• Confidence handling estimates, invoicing, and client education

Why Ranch Animal Hospital?

Schedule & Work-Life Balance

• Part-Time Role
• Set, consistent schedule: FridaySunday
• No rotating shifts ideal for candidates seeking predictability and balance

While this is a part-time position, we are committed to providing a supportive and engaging work environment:

• Competitive hourly pay ($16.00$19.00)
• Employee discounts on veterinary services and products
• Ongoing training and skill development
• Supportive, team-oriented culture
• Opportunities for long-term growth within Ranch Animal Hospital and the broader veterinary network
• A workplace that values professionalism, collaboration, and client-centered care

Ready to Join Our Front Desk Team?

If you're an experienced veterinary or healthcare receptionist looking for a part-time role with a consistent schedule and a positive, professional team, we'd love to hear from you. Apply today to join Ranch Animal Hospital and help create exceptional experiences for pets and the people who love them.

About Ranch Animal Hospital

Ranch Animal Hospital, located in Bradenton, Florida, is a full-service, small veterinary hospital that has been providing care for dogs, cats, reptiles, and birds. We are a state-of-the-art facility that features a large reception area, eight exam rooms, an in-house laboratory, a pharmacy, a double surgical suite, a treatment area, a digital radiology suite, and separate wards for feline, canine and intensive care patients. We provide a variety of medical services including wellness care for all life stages, vaccinations spays neuters, soft-tissue surgery including laser surgery, dental care, dermatology, in-house diagnostics, and acupuncture. We are known for always providing our patients with compassionate and high-quality veterinary care and our clients with exceptional customer service. We have a team of veterinarians and support staff that truly enjoy what they do. From routine veterinary care to more complicated surgeries, we provide care with compassion and collaboration. We take every step to give pets the best possible care and the first step is our wonderful staff. Meet the team at Ranch Animal Hospital and take a sneak peek at who they are and what they have to offer. Ranch Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.

Equal Opportunity Employer Policy

Ranch Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Our Hiring Process

Stage 4: In Person Interview Stage 5: Formal Offer Stage 6: Hired Stage 1: Applied Stage 2: Review Stage 3: Phone Interview Stage 4: In Person Interview Stage 5: Formal Offer Stage 6: Hired Find out more

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