Assistant Facilities Manager

Assistant Facilities Manager – JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence.

What your day-to-day will look like:

• Coordinate and oversee daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, and building management systems to ensure optimal building performance
• Manage the complete work order lifecycle using AI-powered CMMS systems, from creation through completion and reporting, while optimizing resource allocation and response times
• Build and maintain strong relationships with clients, vendors, and cross-functional teams through effective communication, active listening, and collaborative problem-solving
• Support annual operating budget development and monthly variance reporting, ensuring accuracy in vendor invoice coding and timely payment processing
• Conduct property tours and inspections, request proposals from contractors, and oversee all maintenance and repair activities in accordance with JLL and client procurement policies
• Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to address challenges and exceed performance targets
• Support facility soft services including meeting preparation, conference room reservations, food services, and badging while delivering excellent customer service

Required Qualifications:

• High School Diploma or equivalent education
• Minimum 2 years of proven experience managing commercial facilities as a third-party provider, corporate facilities team, or consultant
• At least 1 year of people management or supervisory experience in the facilities management industry
• Demonstrated experience using Computerized Maintenance Management Systems (CMMS) with ability to quickly adopt new technologies including AI-powered facility management tools
• Strong knowledge of applicable financial and accounting principles as they apply to commercial property management
• Ability to lift up to 30 pounds and perform physical property inspections
• Excellent written and verbal communication skills with the ability to effectively interact with diverse stakeholders, resolve conflicts diplomatically, and build consensus

Preferred Qualifications:

• Basic knowledge of building mechanical and electrical systems including operation and maintenance principles
• Experience implementing and monitoring hazard control, team safety practices, and compliance with local codes and regulations
• Proven track record of leveraging AI tools and emerging technologies for energy optimization, space utilization analytics, and predictive maintenance
• Strong analytical skills with experience creating reports using data analytics and visualization tools to provide actionable insights
• Demonstrated ability to multi-task effectively and organize competing priorities to achieve portfolio goals and objectives
• Experience fostering cultures of continuous improvement and encouraging teams to embrace innovative technologies and collaborative approaches

Schedule: M-F 8AM-5PM

Location: Indianapolis, IN

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 55,300.00-78,000.00 USD per year

Location: On-site, Indianapolis, IN

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We will endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.