Medical Billing/Collection Specialist

Job Description Perform follow up with insurance companies on unpaid insurance accounts identified through aging reports. Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Supervisor. Process appeals. Process billing calls and questions from patients and third party carriers. Analyze and interpret that claims are accurately sent to insurance companies. Answer/respond to correspondence related to patient accounts. Communicate daily with internal and external customers via phone calls and written communications. Research, record findings, and communicate effectively with Manager to achieve optimum performance. Pursues and participates in education to remain current with changes in the Healthcare industry. Maintains patient confidence and protects medical office operations by keeping patient information confidential. Contributes to team effort by accomplishing related results as needed. Work patient balances weekly from practice schedule, send patient balances to receptionist and medical assistants. Collect balances from patient/ make payment arrangements with patients. Other duties/tasks as assigned #J-18808-Ljbffr