Client Engagement Specialist

Working remotely as a contractor, the Client Engagement Partner will deliver exceptional customer experiences through responsive service, efficient operations, and accurate transaction processing while building relationships with consumer and small business customers. Key responsibilities Deliver high-quality, personalized customer service by promptly responding to needs and resolving issues efficiently Perform accurate banking transactions and maintain compliance with bank policies and regulatory requirements Proactively engage customers to identify needs and recommend appropriate products and services to deepen relationships Required qualifications One year of customer service experience focused on providing a high-quality experience Proficiency in Microsoft Office programs or ability to learn them quickly Strong attention to detail and organizational skills High school diploma or equivalent