Operations Supervisor

Operations Supervisor

Job Category: Operations

Full-Time

On-site

Durham, NC 27703, USA

Description

Supervise and coordinate warehouse personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions.

Resourcefully and economically organize completion of day-to-day picking and loading.

Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory. Research errors and implement corrective actions.

Develop plans and programs for process improvement.

Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs).

Perform adjustments as necessary during shift to operate within specifications.

Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.

Ensure building is secure during scheduled hours.

Assign daily work load to warehouse personnel.

Supervise the basic fundamentals of warehouse safety and good housekeeping.

Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary.

Address employee issues effectively and efficiently without preferences or judgment.

Compile daily productivity and reliability statistics for management.

Effectively supervise warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives.

Conduct employee performance reviews.

Complete daily sanitation schedule and process end-shift paperwork.

Consistently inform Operations Manager of Commercial Operations of potential problems and changes.

Act as backup in the absence of Operations Manager of Commercial Operations.

Perform special projects as assigned by Operations Manager of Commercial Operations.

Other duties as assigned.

Qualifications and Job Specifications

Bachelor's degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.

A minimum of 3 years supervisory experience is required.

Experience with pharmaceutical warehousing preferred.

Familiar with temperature controlled warehousing.

Familiar with FDA and cGMP requirements.

Demonstration of the following:

• Effective time management skills
• Impeccable verbal and written communication skills
• Ability to conduct appropriate research as needed
• Attention to detail and organization
• Critical thinking
• Interest to work in a fast-paced environment

Technical Expertise

• Navigate through ERP system Tecsys Elite, MQ1
• Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
• Experience with warehouse or supply chain environments and transportation
• Ability to conduct/track graphical and data-driven analytics related to client performance
• Ability to maintain and track budget/spending trends
• Advanced public speaking and presentation skills
• Excellent verbal and written communication skills
• Clear and professional diction in English

Additional Employment Requirements

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
• Must have a valid driver's license.

Physical/Mental/Visual Demands

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Occasional lifting of 50 - 75 lbs. is required.
• Must be able to communicate clearly with shippers and employees.
• Must be able to read at a distance, close to the eyes and at arm's length, with or without correction.

Working Conditions

• Activities occur both inside (protected from weather conditions but not temperature changes) and outside.
• Employee is subjected to extreme cold while supervising in the freezer.
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current, and working in high places.

Equipment Operated

Desktop, fax machine, copier, desk phone, forklift, and pallet jack

LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on their race, sex, color, religion, or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.

No Agencies Please

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.