Front Desk Receptionist
La Colonia - All Jobs
Job Description
Job Description
Description:
RESUMEN DE LA POSICIÓN:
La Colonia Medical Center está buscando Recepcionista para que sirva como primera línea de asistencia, comunicación e información para nuestros pacientes. Esta posición brindará apoyo a los pacientes, visitantes, personal y proveedores a través del saludo, la dirección, el proceso de registro, así como a través de las responsabilidades como Recepcionista. Ayuda en las funciones básicas de servicio al paciente, según se considere necesario.
DEBERES Y RESPONSABILIDADES:
Las responsabilidades incluyen, pero no se limitan a:
- Responder a los teléfonos, proporcionar información y/o enrutar llamadas según los procedimientos.
- Registre eficientemente a los pacientes a su llegada y salida.
- Programar servicios de transporte de los pacientes.
- Coordina toda la programación de visitas al consultorio, prepara e ingresa datos de registro demográfico en sistema informático.
- Facilite el flujo de pacientes notificando al personal clínico la llegada de los pacientes, siendo consciente de los retrasos y comunicándolos con los pacientes y el personal clínico.
- Realizar deberes de oficina básicas y otras responsabilidades según le sean asignadas.
CALIFICACIONES:
- Excelentes habilidades de servicio al cliente y experiencia.
- Capacidad para trabajar en un ambiente de ritmo rápido.
- Debe poder trabajar con computadoras y tener un conocimiento profundo de Microsoft Office.
- Destacadas habilidades comunicativas - verbales y escritas.
- Debe ser fluido en inglés/español hablado y escrito.
- Establecer y mantener relaciones de trabajo efectivas con compañeros de trabajo, personal, pacientes y visitantes.
- Excelente comunicación verbal e interpersonal para brindar una experiencia agradable al paciente.
- Diploma de escuela secundaria o su equivalente.
COMPENSACIÓN:
Ofrecemos una compensación competitiva y un paquete de beneficios sólido, que incluye seguro médico, dental, visión, vida y tiempo libre. ¡Siempre estamos buscando los talentos adecuados para unirse a nuestro equipo! Si está interesado en esta oportunidad, envíe su currículum a: View email address on ziprecruiter.com.
Somos un lugar de trabajo libre de drogas y estamos comprometidos a proporcionar igualdad de oportunidades de empleo para todas las personas independientemente de su edad, discapacidad, origen nacional, raza, color, religión, sexo, orientación sexual, identidad o expresión de género, embarazo, veterano o estado militar, información genética o cualquier otro estado protegido por las leyes federales, estatales o locales aplicable.
Requirements:POSITION SUMMARY:
La Colonia Medical Center is seeking a Front Desk Receptionist to serve as the frontline for assistance, communication and information for our patients. This position will provide support for patients, visitors, staff and providers through the greeting, directing, registration process, as well as through duties as phone receptionist. Assists in basic patient service functions, as deemed necessary.
DUTIES & RESPONSIBILITIES:
- Answer telephone calls, provide information and/or route calls according to procedures.
- Efficiently check patients in upon their arrival and departure.
- Schedule patient transportation services
- Coordinates all scheduling of office visits, prepares and enters demographic registration data into computer system.
- Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays and communicating such with patients and clinical staff.
- Perform basic clerical and other duties as assigned.
QUALIFICATIONS:
- Excellent customer service skills and experience.
- Ability to work in a fast-paced environment.
- Must be able to work with computers and thorough knowledge of Microsoft Office.
- Outstanding communication skills - verbal and written.
- Must be fluent in spoken and written English/Spanish.
- Establish and maintain effective working relationships with coworkers, staff, patients and visitors.
- Excellent verbal and interpersonal communication to deliver a pleasant patient experience.
- High School Diploma or equivalent.
COMPENSATION:
We offer a competitive salary and a robust benefits package, which includes medical, dental, vision, life and Paid Time Off. We are always seeking the right talents to join our team! If you are interested in this opportunity, please submit your resume to: View email address on ziprecruiter.com.
Must be able to pass a drug test and background screening.
We are a Drug-Free Workplace and we are committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.
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