HR & Operations Manager

HR & Operations ManagerGardena, California, United StatesThe HR & Operations Manager- Japanese Bilingual will oversee human resources and office management functions, ensuring compliance, efficiency, and a positive work culture. This role is ideal for someone who is proactive, organized, and enjoys working in a dynamic environment.Location: Gardena, CAWork Schedule: In-Person M-F 9AM -6PMSalary: $80,000 -$120,000 DOEBenefit: Medical, Dental, Vision, 401K, Paid Sick Leave, Paid Leave, Life InsuranceKey ResponsibilitiesHuman Resources:Serve as the main point of contact for employee relations, reporting to the CEO and advising on solutions.Advocate for a friendly, professional, and fun company atmosphere.Conduct new hire orientation, explain policies, and manage benefits enrollment.Implement solutions to improve employee retention, work environment, and efficiency.Ensure compliance with Federal and State employment laws.Update HR documents (employee handbook, job descriptions, organizational chart).Organize training and seminars (e.g., harassment prevention, educational sessions).Maintain performance review systems and collaborate on bonus/raise structures.Conduct exit interviews and manage termination documentation.Maintain confidential employee files.Stay current with HR trends and legal updates.Post job listings, negotiate with placement agencies, and manage recruitment processes.Schedule and conduct interviews; negotiate offers and ensure wage compliance.Benefits & Payroll:Organize health insurance and 401k information sessions.Process health, dental, vision insurance, and 401k enrollments.Analyze benefits and payroll to maximize competitiveness.Manage annual renewal and open enrollment for health insurance.Prepare documents for Workers Compensation audits.Oversee 401k program compliance and reporting.Office Administration:Manage Office 365 accounts and create email addresses for new hires.File and maintain company records (NDAs, contracts).Check invoices and order office/kitchen supplies.Serve as point of contact for property management.Plan and organize team-building events and company gatherings.Answer phones and greet guests, maintain a welcoming and organized office environment.Business Management:Gain basic understanding of business management processes and tools (CCH Axcess, QuickBooks, Harvest, Microsoft Office).Support assignment processes for all teams; work directly with CEO and managers.Prepare annual budget worksheets and track engagement progress.Communicate effectively with clients and internal teams.Facilitate meetings and contribute to business development efforts.Teamwork & Culture:Work cooperatively with supervisors and team members.Facilitate resolution of team conflicts and accept feedback.Coordinate firm events and promote company-wide communication.Guide and motivate staff; participate in training and development.Foster a fun, future-oriented culture even during challenging times.Qualifications:Bright, positive, and forward-thinking individual.Bilingual in Japanese and English are mandatory.At least 3 years of HR experience.Ability to work independently and collaboratively.Strong organizational and communication skills.Proficiency with Microsoft Office and basic HR tools.