Program Manager- Business Transformation Operations

Job Title: Program Manager, Business Transformation Operations

18 Months contract

Location: 1 Campus Drive, Parsippany, NJ, 07054

Schedule: 4:1 hybrid. On-site Monday to Thursday

Interview process: 2 video interviews and final face-to-face Face

What we are looking for:

Not a day-to-day project manager, but connecting pieces of a business transformation program

Owning the integrated project plan for an ERP transformation program

Working with 3rd parties (like IBM) and internal process owners

Program coordination, managing/raise risk

Must have SAP S4/Hana implementation experience.

Soft skills: Lead, influence, and coordinate

Includes areas like Manufacturing, maintenance, warehouse, transportation

Integration between Planning and Source-to-Pay

Drive cross-functional resolutions

Understanding of the manufacturing process

Understanding the business process side

Job Summary:

The Program Manager, Program Management - SAP S/4HANA Business Transformation, supports a multi-year, enterprise SAP S/4HANA business transformation by coordinating a portfolio of initiatives across Business Owners, SAP/IT teams, and third-party partners. This role focuses on end-to-end Operations (Manufacturing, Maintenance Engineering, Warehouse & Transportation Mgmt) capabilities.

Operating within the Program Management Office (PMO), this role ensures initiatives are aligned to business priorities, governed consistently, integrated across workstreams, and supported by strong business readiness and adoption planning.

This role acts as a connector between strategy and execution, providing portfolio-level visibility, dependency management, and readiness coordination—without owning wave-level deployment delivery.

Essential Duties:

Portfolio Planning & Governance

Maintain the transformation portfolio plan, spanning Business readiness projects and SAP activities including initiative sequencing, dependencies, milestones, and key risks with specific focus on Operations (Manufacturing, Maintenance Engineering, Warehouse & Transportation Mgmt) and cross-process dependencies.

Support intake, prioritization, and scope governance aligned to transformation strategy and value drivers.

Ensure initiatives comply with defined governance, stage gates, and decision frameworks.

Prepare executive-ready materials for Steering Committees and portfolio reviews.

Business Owner & Process Owner Engagement

Partner with Business Owners and Enterprise Process Owners to clarify objectives, scope, success measures, and decision ownership across Supply Chain business processes.

Build EPO and business participation plans with EPO's, Deployment, Change and Training Lead. Track business participation commitments and identify capacity or engagement risks.

Support cross-functional alignment when priorities or dependencies conflict.

SAP / IT Coordination

Work closely with SAP, Data and IT teams to align business priorities with technical delivery plans and release sequencing.

Provide visibility into SAP delivery progress, risks, and dependencies impacting business readiness.

Ensure integration across process, data, reporting, and technology considerations at the portfolio level

Third-Party / System Integrator Coordination

Coordinate with System Integrators and third-party partners to ensure alignment to Supply Chain portfolio priorities and program governance standards.

Track high-level partner deliverables, dependencies, and risks.

Support issue escalation and reinforce expectations for quality, documentation, and knowledge transfer.

Business Readiness & Adoption Support

Coordinate enterprise-level business readiness activities, including readiness baselining, planning, milestone tracking, and participation in design, testing, and training.

Partner with Data, Change, Training, and Communications leads to align readiness activities across initiatives.

Identify and escalate readiness risks related to timing, capacity, or adoption.

Risk, Dependency & Value Tracking

Maintain a portfolio-level view of risks, issues, and cross-initiative dependencies.

Support tracking of business benefits, KPIs, and value realization.

Shift reporting from task completion to business capability and outcome visibility.

Key Interfaces

Business Owners; Process Owners; SAP / IT Teams; Deployment Directors; Data, Change, Training Leads; System Integrators; Transformation Program Director

Under this roof, we require:

Bachelor's degree required

8+ years of project/program management experience, including 3–5 years supporting SAP ERP (ECC or S/4HANA) transformations with a focus on Operations

Experience working with business leaders, IT teams, and system integrators

Strong understanding of end-to-end business processes

Ability to manage cross-functional dependencies and readiness risks

Direct experience supporting Operations business processes in an SAP environment.

Under this roof, we also value:

The successful candidate will be a high-impact leader who embodies the following attributes:

Integrator and orchestrator: Connects strategy to execution across functions, SAP and third parties.

Proactively risk-focused: Anticipates dependencies and readiness issues before they become delivery problems.

Business-first operator: Prioritizes adaptations, readiness, and outcomes over task completion.

Influence without authority: Drives alignment and progress through collaboration, clarity, and credibility.

Steward of program integrity: Takes ownership of accuracy, consistency, and discipline in reporting, tracking, and governance artifacts to ensure leaders are working from a single, trusted source of truth.