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Director, Medical SaaS Customer Experience

heartflowinc

Heartflow seeks a seasoned leader to manage the customer support team for our AI-driven SaaS cardiac testing platform. You will oversee day-to-day support, drive performance metrics, and coordinate with Product and Engineering to translate feedback into product improvements. Ideal candidates bring 8+ years in management, strong data analysis skills, and a customer-first mindset to ensure outstanding end-to-end support experience for clinicians and hospital staff. #J-18808-Ljbffr heartflowinc

Vacancy posted 1 day ago
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