Regional Leasing Specialist
Asset Living
Job Description Job Description Company Overview
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Livings growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nations Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Regional Leasing Specialist
Regional Leasing Specialist is responsible for overseeing all aspects of leasing, marketing, and training at the property for a portfolio of student housing communities. Regional Leasing Specialist works closely with the Corporate Operational team, Marketing team, Community Manager & staff to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. The Regional Leasing Specialist is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations.
Essential Duties & Responsibilities
Strategic Leasing Management
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, leases are signed/documented, and reporting systems are accurate and up to date
Audit lease files to ensure adherence to policies and procedures
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Develop new relationships and strengthen existing relationships with business contacts and vendors
Identify potential Company customers utilizing market and demographic data as well as industry knowledge
Mentor community team members on leasing and marketing skills and concepts
Model effective leasing and customer service techniques and communicate expectations to site team members
Maintain a solid awareness of company and regional performance and make decisions that will have a positive effect on performance
Keep abreast of relevant industry topics to incorporate them into planning and decision-making
Maintain an awareness and understanding of the goals of the company and work to enhance its overall image and presence in the market
Identify marketing needs of specific communities or areas to facilitate the development and implementation of marketing plans to accomplish objectives
Seek out and utilize available internal and external resources to meet goals and objectives
Regularly monitor resident satisfaction in person and through follow-up phone calls and utilizing Customer Satisfaction Surveys
Communicate regularly with Senior Vice President, Marketing team, Regional Supervisors, and Community Managers regarding goals, objectives, and relevant concerns, problems, and solutions
Develop marketing communication materials targeting market niches
Monitor and implement all social media and online presence, including all campaigns being used
Marketing Management
Assist in developing an annual marketing plan and marketing budget
Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
Monitor leasing/renewal progress, focusing on areas needing additional support
Supervise the planning, preparation, and implementation of leasing and renewal events
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
Personnel Management
Assist the Community Manager in using consistent techniques and company directives to hire, train, coach, and develop on-site staff
Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Assist with supervision of all business functions related to operations
Training
Conduct on-site training remotely and or during each site visit consisting of individual one on one trainings and complete staff training
Conduct outreach efforts with the team and showcase how to effectively outreach
Conduct follow-ups with team members and train them on how to follow up effectively o
Host training with leasing and marketing teams on social media branding guidelines and platforms
Review outreach calendar with LM and GM and train them on how to maximize daily outreach by enforcing fundamental marketing principles and ensuring they are doing the basics daily
Provide training content to enhance our Sharepoint resources to grow our training platforms
Travel
This position entails travel, estimated at 80% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.
Education & Experience
High School Diploma or equivalent; bachelors degree preferred or one year of experience in the student housing industry
Ability to understand and perform all on-site software functions; basic computer skills required
Prior experience managing social media and digital marketing campaigns strongly preferred.
Creative design experience and proficiency in Canva or Adobe suites strongly preferred
Must have basic knowledge of Fair Housing Laws and OSHA requirements
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.
LI-Remote
$21 - $23 per hour
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