Manager, Indirect Tax

Manager, Indirect Tax

Our vision: Be the best at what we do. Our mission: Improve lives through technology. "Customer Inspired" isn't our slogan it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow. As the Manager, Indirect Tax, you will lead day-to-day indirect tax operations across C Spire's Wireless, Fiber, and Business Technologies lines of business. You will oversee the company's full indirect tax compliance portfolioincluding sales and use tax, property tax, franchise fees, business licenses, and unclaimed propertywhile ensuring operational excellence, compliance accuracy, and strong internal controls.

Responsibilities:

• Lead day-to-day indirect tax operations and manage the compliance calendar across all applicable tax types, including month-end close activities, return cycles, reconciliations, and annual compliance deadlines.
• Review month-end indirect tax calculations and journal entries to ensure proper documentation, approvals, and compliance with internal control standards.
• Oversee reconciliation activities for all indirect tax liability accounts, including sales tax, use tax, 911 fees, excise tax, franchise fees, and unclaimed property accounts.
• Investigate and resolve reconciling items while ensuring accurate financial reporting and timely issue resolution.
• Manage transactional tax calculation processes related to inventory issuance, non-PO invoices, self-assessed use tax reviews, and correction processes.
• Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence.
• Perform monthly reconciliations between third-party filing reports and Vertex calculation outputs across all lines of business to ensure filing accuracy.
• Validate billing data feeds into tax systems and partner with internal teams to resolve data integrity issues.
• Maintain indirect tax configuration and master data, including tax coding assignments, billing grid updates, rate updates, and rule maintenance.
• Oversee exemption certificate management, including collection, validation, renewals, resale certificates, customer exemptions, and tax refund support.
• Manage property tax compliance activities including rendition filings, valuation reviews, appeals, and payment coordination across multiple jurisdictions.
• Oversee franchise fee compliance processes including calculations, workpapers, filings, payments, notice management, and forecasting support.
• Manage unclaimed property compliance activities, including dormancy tracking, data aggregation, filing preparation, and documentation retention.
• Support indirect tax audits by managing data requests, preparing documentation, responding to inquiries, and coordinating with external advisors when necessary.
• Lead remediation efforts resulting from audit findings and strengthen internal controls to reduce future compliance risk.
• Conduct tax research and technical analysis related to indirect tax matters while escalating complex issues when appropriate.
• Supervise indirect tax team members by providing day-to-day leadership, coaching, performance management, and technical development.
• Drive automation initiatives, process improvements, and workflow optimization across the indirect tax function.
• Develop and maintain standard operating procedures while ensuring team members are trained on updated processes.
• Monitor legislative and regulatory developments that may impact C Spire's tax obligations and communicate business implications to leadership.

Qualifications:

• Bachelor's degree from an accredited university in Accounting, Finance, or Business Administration.
• 57 years of indirect tax experience.
• Multi-state sales and use tax compliance experience.
• Property tax compliance experience.
• Experience managing outsourced compliance vendors and overseeing data quality and variance analysis.
• Previous leadership or supervisory experience.
• Strong experience managing recurring deadlines in high-volume compliance environments.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Familiarity with internal controls frameworks and compliance documentation standards.

What You Will Gain:

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements / Working Conditions:

• Must be able to sit and/or stand for long periods of time while viewing a computer screen and using a computer keyboard and/or mouse.
• Must be able to manage multiple deadlines in a fast-paced environment and may occasionally work extended hours during month-end close cycles, filing deadlines, or audit support activities.

*Complimentary wireless service and device available to team members in our wireless footprint.