Annual Giving Coordinator - Holy Cross Foundation

THMA Annual Giving And Appeals Coordinator

Employment Type: Full time

Shift: Day Shift

Location: Silver Spring, Maryland

Candidates must live within 50 miles of Silver Spring, Maryland

Purpose: Join a growing team that is building a new regional annual giving program. The Trinity Health Mid-Atlantic (THMA) Annual Giving and Appeals Coordinator supports the philanthropy team's donor appeal and annual colleague giving program in Maryland, Pennsylvania and Delaware. In addition, this role coordinates grateful patient and family outreach and physician philanthropy initiatives. The coordinator engages donors and stewardship activities with a focus on building a donor strong pipeline and retaining donors.

As a THMA Annual Giving and Appeals Coordinator you will:

• Participate in the development of and execute annual giving strategies, including direct mail, digital campaigns, grateful patient, and targeted appeals. Oversee segmentation, personalization, and donor journey mapping for annual giving audiences.
• Manage the annual colleague giving initiative across all THMA locations.
• Develop calendar and content for direct mail and electronic appeals.
• Collaborate on the development of collateral material pertaining to annual and colleague giving. Connect with clinical colleagues and grateful patients to identify stories that bring THMA's mission to life for donors.
• Evaluate campaign performance, provide trend analysis and other statistical information for donor participation and performance across fundraising initiatives in partnership with philanthropy operations colleagues.
• Implement donor stewardship and retention programs, including personalized thank-you communications and impact reporting.
• Work closely with physicians and clinical staff to cultivate donor relationships as part of the grateful patient program.
• Support event-related stewardship activities, including logistics for donor tours, colleague orientation, campaign launches, and other special events.
• Maintain stewardship calendars and ensure timely delivery of campaign impact reports, thank-you letters, and donor updates.
• Consistently use Blackbaud donor management system as key CRM tool capturing and tracking all relevant data.

Minimum Requirements:

• Bachelor's degree in Philanthropy, Business, Marketing, Communications, or related field.
• Prior project management experience.
• Experience with managing annual giving programs, including direct mail, electronic solicitation, segmentation and donor retention strategies.
• Experience in using donor database management systems; Raiser's Edge or Blackbaud CRM is preferred.

Knowledge, Skills and Abilities

• Excellent verbal and written communication abilities, including the capacity to prepare reports, presentations, and business correspondence, and to engage with diverse audiences.
• Experience in fundraising information systems, data management, and the ability to conduct research, analyze data, and prepare timely and accurate reports to support development objectives.
• Exceptional organizational and project management skills, with the ability to prioritize tasks, meet deadlines, and work in a fast-paced environment.
• Strong interpersonal skills, with the ability to work effectively with hospital leadership, physicians, donors, and volunteers, while maintaining confidentiality and exercising good judgment in philanthropy-related activities.
• Ability to work well as a member of a team responsible for fundraising programs.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patients, physicians, colleagues, and visitors to THMA Regional care facilities. Discusses patient and hospital information only among appropriate personnel in appropriate private places.
• Strong organizational and problem-solving skills.
• Proactive and self-starter with strong team leadership skills.
• Strong organizational, project and time management skills; ability to multi-task.
• Proficiency in donor databases, CRM systems, and digital marketing tools.

Pay Range: $24.12 - $37.43

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
• Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.