Business Analyst

Description & Requirements

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

The Business Analyst serves as an individual contributor responsible for delivering advanced business analysis, reporting, and operational insights across Bank Solutions and the broader Jack Henry organization. This role works with a high degree of independence to support leadership decision-making through accurate, timely, and well-documented analytics and reporting deliverables.

The position requires strong analytical capability, the ability to manage complex and recurring reporting needs, and effective partnership with cross-functional stakeholders.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; or Monett, MO.

The salary range for this position is $55,000- $68,700 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Scope & Complexity

• Independently supports moderately complex to complex business analysis and reporting efforts that impact multiple stakeholders or teams.
• Owns recurring reporting deliverables and analytics outputs, ensuring accuracy, consistency, and adherence to established standards.
• Applies sound judgment in prioritizing work, identifying risks or issues, and escalating as appropriate.

• Analytics & Reporting

• Develops, maintains, and enhances operational and business reporting, including KPI tracking and dashboard solutions.
• Analyzes trends, variances, and performance metrics to support operational visibility and leadership decision-making.
• Translates business requirements into clear, actionable analytical outputs.

• Communication & Stakeholder Partnership

• Prepares executive-ready summaries, documentation, and materials for leadership reviews, industry updates, and strategic initiatives.
• Partners with cross-functional teams to gather requirements, clarify expectations, and align reporting to business needs.
• Communicates complex information clearly to both technical and non-technical audiences.

• Process & Documentation

• Documents data logic, reporting methodologies, and business processes to support consistency and repeatability.
• Identifies opportunities to improve reporting workflows, data clarity, and operational efficiency.
• Contributes to continuous improvement efforts within the Bank Solutions organization.

• May perform other job duties as assigned.

What you'll need to have:

• Minimum of 1 year of data analytics experience.

What would be nice for you to have:

• Bachelor's degree in Business, Analytics, Information Systems, or a related field, or equivalent combination of education and experience.
• Advanced business analysis and problem-solving skills.
• Strong written and verbal communication skills, including executive-level documentation.
• Experience with data visualization and reporting tools (e.g., Tableau).
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities with minimal supervision.
• Demonstrated ability to collaborate effectively across teams.
• Experience supporting analytics or reporting within financial services, banking, or regulated environments.
• Experience working with enterprise data sources and standardized KPI/metric frameworks.
• Prior responsibility for recurring operational or executive reporting deliverables.
• Demonstrated experience documenting processes, reporting logic, or analytics methodologies.
• Familiarity with cross-functional initiatives involving data, analytics, or operational performance tracking.

• Proficient use of AI-enabled productivity and analytics tools (e.g., for research, summarization, documentation, or analysis support) in a business or reporting context.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: " Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.