Business Analyst
Syntricate Technologies
Business Analyst
Location: San Diego, CA // Plano, TX
Type: Contract
Desirable Skills:
- 10+ years of experience working as BSA
- Work closely with business leadership, key stakeholders, developers, and clients to identify, implement, and distribute Salesforce and other CRM processes & system solutions
- Proactively work with business and development teams to understand production vision, requirements, and roadmap
- Manage and successfully deliver key project outcomes in stringent timelines
- Partner with client teams to increase efficiency and reduce operational costs in a global Salesforce environment
- Conduct gap analysis prior to integrating platform solutions within a defined project scope
- Experience in generating reports and projection graphs using QlikView and Tableau tools
- Proficient in SQL, RDBMS, data models, data mapping, and dashboards
- Possess a comprehensive understanding of CRM business processes
- Pre-production Acceptance Testing and UAT
Competencies: Business Analysis, Digital: Salesforce Development and Technical Design, Digital: Salesforce Service Cloud, Digital: Salesforce Sales Cloud
Vacancy posted 1 day ago
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