Billing Administrator

Billing Administrator

We are seeking a detail-oriented and dependable Billing Administrator to support our billing and administrative operations. This role is responsible for creating and processing invoices, uploading invoices to customer payment portals, processing credit card payments, and following up with customers regarding outstanding balances. Additional duties include answering incoming calls, coordinating and dispatching service requests, and providing general administrative support to ensure smooth daily operations.

Key Responsibilities:

• Create, process, and distribute customer invoices
• Upload invoices to customer portals and verify successful submission
• Process credit card payments and maintain accurate records
• Communicate with customers via phone and email regarding billing inquiries and payment status
• Answer and direct incoming calls
• Dispatch service calls and coordinate schedules as needed
• Assist with administrative tasks, data entry, and record maintenance

Qualifications:

• Strong organizational and communication skills
• Excellent attention to detail and accuracy
• Positive attitude with a willingness to learn
• Dependable, hardworking, and reliable
• Proficient with Microsoft Office and general office software
• Previous billing, invoicing, customer service, or administrative experience preferred

This is an excellent opportunity for someone who enjoys a mix of billing, customer service, and administrative responsibilities in a collaborative team environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.