Full time

General Manager (Commercial Plumbing Operations)

Stuart, United States | Posted on 09/09/2026

A well-established and growing mechanical services company is seeking a proven operational leader to serve as General Manager of Commercial Plumbing Operations for its Vero Beach to Stuart Market.

This role is ideal for a hands-on leader who understands service operations, team leadership, and financial performance . The General Manager will oversee daily operations while driving both revenue growth and operational efficiency across a diverse service mix.

The business currently operates with approximately 60% commercial service, 30% residential service, and 10% new construction , creating a stable and diversified revenue base. This leader will play a key role in optimizing operations, supporting ServiceTitan integration, and expanding cross-selling opportunities between Plumbing and HVAC service lines .

The General Manager will oversee all operational and financial aspects of the Plumbing division while building a high-performing team and ensuring exceptional service delivery.

Key responsibilities include:

Lead day-to-day operations including service technicians, dispatch, customer service, and administrative teams

Drive top-line revenue growth and bottom-line profitability

Oversee P&L performance , labor productivity, job costing, and operational KPIs

Support the integration and optimization of ServiceTitan and other operational technologies

Establish systems and processes that improve field productivity and customer satisfaction

Develop and mentor field supervisors, service managers, and technicians

Strengthen relationships with commercial clients, property managers, and facility operators

Identify opportunities to cross-sell Plumbing and HVAC services

Support sales and service agreement growth initiatives

Maintain high standards for safety, service quality, and operational excellence

Requirements

The ideal candidate will be an experienced operations leader with a strong background in plumbing or mechanical service businesses .

Qualifications include:

Proven leadership experience managing plumbing, HVAC, or mechanical service operations

Strong experience leading technicians, dispatch teams, and service managers

Demonstrated success managing P&L performance and operational KPIs

Experience implementing or optimizing ServiceTitan or similar field service platforms

Ability to drive revenue growth while maintaining strong margins

Strong leadership, coaching, and team-building skills

Ability to operate effectively in a fast-paced service environment

Experience working with commercial service clients preferred

Preferred qualifications:

Experience with both Plumbing and HVAC service lines

Background working within multi-location Service Business

Track record of scaling service teams and improving operational systems

Our client offers a competitive executive compensation package designed to attract strong operational leaders.

Benefits include:

Performance-based bonus incentives tied to operational results

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Opportunities for career growth within a growing service organization

The ability to lead and scale a high-impact service operation