Legal Conflicts and Records Manager

Job Description

Job Description

Job Title: Records & Conflicts Manager

Location: Philadelphia, PA

Job Type: Full-Time | Direct Hire

Compensation: Competitive — commensurate with experience

Benefits: 401k with match, profit sharing, medical, dental, disability, life insurance, transit check, FSA, 3 weeks vacation, sick time

Our client is one of the most storied law firms in the United States — a nationally recognized Mid-Atlantic litigation firm with offices across five states and a reputation for operational excellence. They are seeking a strategic, experienced Records & Conflicts Manager to lead their information governance and risk management functions during an exciting period of firm-wide modernization.

This is a true leadership seat. The firm is actively rewriting SOPs, going paperless, and overhauling back-office procedures — and this person will have a direct hand in shaping that transformation. If you're an ambitious records and conflicts professional who wants to build something, not just maintain it, this is your opportunity.

Job Responsibilities:

• Lead all aspects of conflicts identification, analysis, and resolution for a high-volume civil defense litigation firm
• Advise firm leadership and General Counsel on conflict risks, ethical screens, and compliance considerations
• Oversee the full New Matter Request lifecycle — accuracy, completeness, intake compliance, and downstream billing alignment
• Partner with firm leadership, billing, and accounting to align engagement terms and retainers with firm policy
• Direct the firm's comprehensive records management program — digital and physical files, DMS integration, retention, and destruction
• Develop and deliver reporting and analytics on new matter intake, conflicts, and records activity
• Manage, mentor, and develop a team of records and conflicts professionals
• Drive process improvements, workflow automation, and system optimization within Aderant
• Lead operational initiatives including digitization projects, system upgrades, and data migrations
• Manage vendor relationships including off-site storage providers; oversee secure file transfers
• Maintain and update the firm's Records Retention Policy in collaboration with General Counsel

Requirements:

• 7+ years of records management and/or conflicts experience within a law firm setting
• Minimum 3 years in a leadership or department management role — this is a true management seat
• Advanced proficiency with Aderant Expert required
• Experience with Document Management Systems (iManage or equivalent) strongly preferred
• Strong understanding of insurance defense practices and Outside Counsel Guidelines (OCGs) a plus
• Iron Mountain or comparable off-site storage management experience preferred
• Certified Records Manager (CRM) or Information Governance Professional (IGP) preferred
• Excellent communication and judgment skills — comfortable interacting with partners and senior leadership
• Proactive, detail-oriented, and comfortable leading through change

Why choose Addison Group?

• Pay: We negotiate high salaries using the US Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, and 401k
• Permanent Employment: Many of Addison's job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.