Order to Cash Finance Deductions Analyst (contract)

Order to Cash Finance Deductions Analyst (contract) This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V. We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work. Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. About our Team: We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us. At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration. About the role: The Supply Chain Deduction Analyst (contractor) is responsible for researching, analyzing, and resolving customer deductions related to supply chain activities—including shortages, damages, returns, POD discrepancies, shipping variances, and compliance fines. This role serves as a cross-functional link between Accounts Receivable, Customer Service, Logistics, Sales, and external partners to ensure accurate deduction management and root‑cause identification. The analyst ensures deductions arevalidated, documented, and resolvedin a timely mannerto minimize financial exposure and improve upstream supply chain performance Functions and duties of this role include, but not limited to: Deduction Research & Resolution Investigate customer deductions by reviewing invoices, PODs, freight documents, customer portals, return documentation, and internal system data. Validateshortages, damages, and returns against internal shipping and inventory records. Determinededuction validity and recommendappropriate action(repayment request, write-off, credit/adjustment, or escalation). Document all findings, decisions, and supporting evidence within the deduction management system. Cross-Functional Collaboration Partner with Logistics and Warehouse teams to research shipment discrepancies, delivery issues, and carrier-related variances. Work with Sales to resolve customer disputes anddeterminecommercial decisions for invalid deductions. Communicate with Customer Serviceregardingorder management issues contributing to deductions. Collaborate with AR to ensureaccuratefinancial posting andtimelyresolution. Accesscustomer and carrier portals to retrieve required backup (PODs, compliance notices, RTVs, etc.). Contact customers or carriers when supporting documentation is missing, incomplete, or unclear. Submit disputes in customer portals and track outcomes. Identifytrends in recurring deduction types or root causes related to shipping, packaging, labeling, ASN issues, or internal process gaps. Provide feedback to Supply Chain, Operations, and Sales to prevent future deductions. Recommend process improvements that reduce deduction volumes and streamline investigation steps. Reporting & Metrics Maintainaccurate,timelydeduction logs and reconciliation reports. Track KPIs including deduction aging, recovery rates, dispute win rates, turnaround time, and root‑cause categories. Assistin month-end close activities (accruals, adjustments, reporting). Qualifications Bachelor’s degree in Supply Chain, Finance, Business, or related field (preferred but not alwaysrequired). 2-4 years of experience in supply chain, accounts receivable, deduction management,logistics, or customer operations. Strong analytical skills with the ability to interpret financial and operational data. Proficiencyin ERP systems (preferably D365) and customer portals. Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas). Excellent communication and documentation skills. Ability to work cross-functionally and manage multiple priorities. Strong attention to detail and problem-solving mindset. This role is HYBRID office environment (El Segundo)with flexibility for industry events. Candidates must be authorized to work in the United States without sponsorship. The compensation band for this position is $37/hr - $46.50/hr. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V. We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work. Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. You can find the Unilever privacy notehere Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Liquid I.V.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. 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