Surgical Coordinator - Orthopedics - Physician Practice

Our team members are the heart of what makes us better. Hackensack Meridian Health helps patients live better, healthier lives and fosters a culture of collaboration. Competitive benefits are just the beginning of support for one another and community engagement. Together we keep getting better – advancing our mission to transform healthcare and lead positive change. Surgical Coordinator The Surgical Coordinator is responsible for coordination of all aspects of tests, procedures and surgeries. Responsibilities Coordinates all aspects of tests, procedures and surgeries under the direction and supervision of the Practice Supervisor or Manager and physician(s) in an efficient manner. Schedules procedures promptly, politely, and helpfully. Follows guidelines of each facility including required booking sheets and ensures proper equipment is ordered for surgery. Verifies patient demographics, logs patient and insurance information, contacts insurance for coverage verification, and obtains precertification from the payer. Coordinates procedure appointments with the physician’s calendar and adjusts schedule changes as needed, communicating appointments and surgical preparation information to patients. Arranges co‑surgeon or assistant as needed and cross‑schedules with other departments (e.g., lab for intra‑op TH, nuclear medicine for injections/mapping). Ensures pre‑op procedures are followed, including completion of surgical documentation, consent forms, history and physical within 30 days of scheduled procedure, and physician orders. Distributes documentation to appropriate departments, schedules pre‑surgery appointments, obtains medical clearances, coordinates pre‑admission testing appointments, and follows up with results. Maintains block‑time guidelines at each hospital. Coordinates required postoperative care under the provider’s direction. Obtains surgical billing information from physicians, works with coding to obtain appropriate codes, posts and reconciles all surgical charges. Tracks all procedures, including completed and pending cases, and tracks surgical testing and pathology results. Provides excellent customer service, greets patients and visitors courteously, responds promptly to patient needs, and listens with empathy on‑site and over the phone. Displays cooperative interactions with others and accepts responsibility for tasks required. Adapts work schedule to meet practice needs, works additional hours when requested to maintain coverage, clocks in at designated start time, and manages time efficiently to avoid unapproved overtime. Performs assignments efficiently and accurately, may provide cross‑coverage within the Physician Services Division. Participates in surgical service meetings held at the hospitals. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required High school diploma, GED, or equivalent program plus two years of related experience. Effective interpersonal and communication skills. The ability to learn quickly and adapt in a changing environment. Education, Knowledge, Skills and Abilities Preferred Two years of progressive experience in a medical office. Proficiency in medical terminology and HIPAA guidelines. Surgical coding knowledge (CPT and ICD‑10). CPR certification. Compensation The starting rate of pay is provided for informational purposes and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and vice versa. The base compensation determined at the time of the offer may differ based on market data, experience, education and certifications, skills, geographic location, internal equity, and departmental budgets or grant funding. Labor market data benchmarks competitiveness. Experience: years of relevant work experience. Education and certifications: level of education and specialized credentials. Skills: demonstrated proficiency in relevant skills and competencies. Geographic location: cost of living and market rates. Internal equity: consistency with similar roles within the organization. Budget and grant funding: departmental budgets and grant funding may impact pay. Some positions may be eligible for performance‑based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may have shift differentials for evening, night, or weekend work. Benefits In addition to compensation for full‑time and part‑time (20+ hours/week) positions, HMH offers a comprehensive benefits package including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Minimum hourly rate $23.13. HMH is committed to pay equity and transparency for our team members. The posted rate of pay is a reasonable good‑faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market‑competitive total rewards package. #J-18808-Ljbffr Hackensack Meridian Health