Scheduling Coordinator

Scheduling Coordinator

Company: Above & Beyond ABA Therapy

Location: On-site | Toms River, NJ (Corporate Headquarters)

Schedule: Full-time | Monday-Friday | 9:00 AM - 5:00 PM

Compensation: $25-30/hour plus benefits

Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care - and none of that is possible without strong operational support behind the scenes. That's where you come in. We're looking for a Scheduling Coordinator to manage complex schedules for our therapists and ensure our families receive consistent, reliable services.

In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You'll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates.

What you will do

• Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions
• Match therapists with clients based on availability, location, skill set, language, and clinical needs
• Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs
• Proactively fill open sessions to maximize therapist productivity and meet client care goals
• Communicate schedule updates clearly and promptly to therapists, families, and leadership
• Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs
• Maintain accurate information in the scheduling system/EMR and ensure data integrity
• Track key scheduling metrics such as cancellations, utilization, and coverage gaps
• Anticipate scheduling conflicts and develop creative solutions that support both families and teammates
• Provide excellent customer service to internal and external stakeholders
• Support special projects related to scheduling process improvements as the organization grows

What you bring

• 2+ years of experience in scheduling, coordination, or operations support
• Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus
• Proven ability to manage high-volume, complex schedules with many variables
• Strong organizational skills with sharp attention to detail and follow-through
• Comfort working in a fast-paced, rapidly changing environment
• Clear and professional communication skills, both written and verbal
• Confidence using technology and systems
• Experience with scheduling platforms, EMR systems, or similar tools is helpful
• A collaborative, solution-focused mindset and a positive attitude
• High level of integrity, confidentiality, and respect for families and teammates

Preferred qualifications

• Experience in ABA, behavioral health, healthcare administration, or a related field
• Familiarity with insurance authorizations, visit limits, and productivity targets
• Prior work supporting a multi-location or field-based workforce
• Bilingual skills are a plus (English, Spanish)

Why you will love Above & Beyond ABA Therapy

• Mission-driven organization focused on helping children and families thrive through high-quality ABA services
• Opportunity to play a critical role in day-to-day operations and the client experience
• Supportive, collaborative team that values communication, reliability, and growth
• Competitive compensation and benefits package, which includes:
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid Maternity Leave
• Six paid legal holidays

$25 - $32 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.