Customer Service Representative - State Farm Agent Team Member

Responsive recruiter Replies within 24 hours Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I've been a State Farm Agent here in South Lyon since 2001, and my roots in this community run deep. I'm an active Chamber of Commerce member, a youth hockey coach, and a familiar face at local events. As a Michigan Tech graduate with a degree in Mechanical Engineering, I bring a problem-solving mindset to the way we serve our customers and support our team. In our office, I offer a strong work-life balance and a 401k program for employees. As we continue to grow, I'm looking for coachable, motivated go-getters who want to build a rewarding career and make a real impact in the community. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Aaron Daavettila - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $45,000.00 - $55,000.00 per year We're Hiring! We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Health Insurance. Our office is located in South Lyon, MI. Our office is open 9am-5pm M-F, evenings and weekends by appointment. I have been a State Farm agent since 2001. I am a proud graduate of Michigan Tech University. We currently have 5 team members at our agency. Apply now and let us put you on the path to success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.