Project Manager II

Associate Business Analyst

Bring structure to high-impact leadership priorities and help turn ideas into measurable outcomes.

As an Associate Business Analyst within the Commercial Real Estate team, you will help leadership deliver priority initiatives through strong business analysis, clear requirements, and consistent delivery governance. You will partner with business stakeholders and technology teams to define needs, align on scope, and track progress through to implementation. You will develop executive-ready materials and reporting that highlight performance, risks, and decisions needed. You will use data and visualization to help leaders understand what is working, what is changing, and what support is required.

Job responsibilities

• Support leadership special projects with structured problem-solving, research, and operational or strategic analysis
• Create executive-ready materials (problem statements, options, recommendations, tradeoffs, risks, and asks) to enable timely decisions
• Coordinate cross-functional working sessions and drive follow-through on commitments and next steps
• Develop and maintain recurring leadership reporting (operational metrics, initiative status, actions, risks, and benefits tracking)
• Build dashboards and visualizations to provide clear insights into performance, delivery progress, risks, and outcomes
• Source, validate, and transform data for reporting using analytics and data-preparation tools, with appropriate controls and documentation
• Define and maintain metric definitions, data-quality checks, and reporting standards to promote consistent interpretation
• Facilitate discovery and clarification of business needs and document requirements that support solution design and delivery planning
• Evaluate priorities and tradeoffs by documenting options, dependencies, risks, and cost-versus-benefit considerations
• Run delivery governance routines, including concise status updates, decision tracking, and stakeholder communications
• Plan and coordinate business testing and validation, ensuring outcomes meet business expectations and requirements are traceable

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent practical experience
• Loan Operations Experience
• Experience in business analysis, operations, initiative governance, or project delivery support
• Strong analytical skills with the ability to synthesize data into clear insights, actions, and recommendations
• Experience producing management reporting and communicating performance trends to senior stakeholders
• Ability to translate business needs into clear, well-structured requirements and documentation
• Strong stakeholder management skills, including comfort partnering across business and technology teams
• Working knowledge of common delivery lifecycles and ways of working (including iterative delivery approaches)
• Experience tracking actions, risks, issues, dependencies, and decisions in a structured way
• Proficiency with common delivery and workflow tools (for example, Jira or similar platforms)
• Excellent written and verbal communication skills, including executive-ready presentation skills

Preferred qualifications, capabilities, and skills

• Experience with dashboarding and data visualization tools (for example, Tableau)
• Experience with data preparation and blending tools (for example, Alteryx)
• Advanced spreadsheet skills (for example, complex formulas, pivot tables, and data-quality checks)
• Experience supporting financial services, real estate, or similarly regulated environments
• Exposure to risk, compliance, privacy, and operating controls considerations
• Familiarity with cloud concepts to support effective partnering with technology teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.