CX Knowledge & Enablement Lead
Harvey
Harvey, Inc. is building a world-class CX knowledge and enablement function to support rapid product evolution and AI-assisted operations. As Manager of CX Knowledge & Enablement, you will lead the Enablement team and own the knowledge infrastructure that underpins customer-facing and AI workflows. You will define onboarding, training, and quality programs, set governance, and partner with Product, Engineering, and GTM Enablement to ensure readiness across surfaces. #J-18808-Ljbffr
Vacancy posted 2 days ago
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