Client Specialist

Job Title

Position Type: Regular/Part time

Pay Range: $16.50 - $20.65 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Job Description

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.

Support all service enhancers to build strong relationships including active use of Concierge.

Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.

Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Actively participate in community/store activities and events that promote the Talbots Brand.

Professionally represent the brand image.

Qualifications

Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.

Able to work cooperatively in a diverse work environment

Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.

Possess excellent written and verbal communication skills and a high level of integrity.

Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.

Professional, assertive, and friendly with the ability to make decisions independently.

Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.

Have open availability of 20 – 29 hours per week

Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.