General Manager(07490) - 5121 NC Hwy 42 West suite 130B

Job Description

Job Description

Job Description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

• When closing, responsible for end of the night bank deposits

• When closing, responsible for doing a nightly product inventory count

• When opening, ensure the store is set up properly and ready to receive orders upon time of open

• Foster and project a sense of urgency with each and every order

• Ensure the store is running according to Domino’s Operation Evaluation Review standards

• Oversee total store operations

• Communicate with other managers and staff regarding any aspect that impacts business operations

• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

• Actively training the GMIT on all aspects of store operations

• Maintain staffing levels that mirror the needs of business at any point of the day

• Creating and maintaining an employee schedule based upon labor needs

• Collect money and signed credit card receipts from delivery drivers at the end of their shift

• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

• Ensure vehicle used for delivery pass inspection, both mechanically and visually

• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time

• Ability to read and understand P&L ledger

• Uphold Dominos standards of grooming, uniform, and appearance

• Promote pizza products, specials, and promotions

• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person

• Ability to speak and write clearly and comprehension of using a computer based order entry system

• Contribute to and promote an atmosphere of teamwork, energy, and fun