Customer Success Associate
Hire Hangar
Customer Success Associate
Join Hire Hangar and work with fast-growing global companies while building a long-term career. Full-time · Remote (U.S. Eastern Time core hours)
Position Overview
A fast-scaling podcast studio that produces branded, B2B shows for corporate clients is hiring its first dedicated Customer Success Manager. The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.
Daily Focus
The manager welcomes every new client with a structured onboarding call, sets milestones for episode planning, recording, and distribution, and keeps stakeholders informed through concise status updates. Production timelines, guest calendars, and hand-off points live inside the CRM, and automations built in Zapier or Make fire off task reminders, asset requests, and approval nudges so nothing slips. Each week, the manager reviews download trends, listener feedback, and campaign metrics, then distills insights into recommendations that help marketing teams amplify reach. When obstacles arise—audio fixes, guest delays, or shifting priorities—the manager surfaces options, aligns expectations, and rallies internal editors, designers, and strategists to keep delivery on track.
What Sets the Ideal Candidate Apart
Three or more years managing post-sale relationships for a tech-enabled service, preferably in media, content marketing, or SaaS, provide a solid foundation. Hands-on fluency with workflow automation in Zapier or Make is essential, as many processes—guest intake forms, transcript delivery, social-clip generation—depend on reliable triggers and data handoffs. Comfort running meetings on Zoom, clarity in written updates, and a calm, solutions-first approach round out the profile. Experience with podcast hosting platforms, basic audio terminology, or B2B marketing metrics is a strong advantage.
Applicants who thrive on turning creative vision into repeatable process, enjoy automating away busywork, and value long-term client partnerships are encouraged to apply.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
- ...Job Description Job Description We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions...SuggestedWork at office
Wolters Kluwer
Chicago, IL16 days ago - ...industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture... ...ambitious, energetic individual to join our team as a Customer Success Associate . This role is perfect for someone who thrives on managing...SuggestedTemporary workSeasonal workWork at office
The Cary Company
Addison, IL23 days ago - ...Global Star is currently hiring Customer Sales Associates in Jackson, MS to represent AT&T wireless, internet, and entertainment solutions... ...support, call center sales, sales associate positions, customer success, sales support, client support, field sales, retail...SuggestedWeekly payFull timeTraineeshipCurrently hiringLocal areaFlexible hours
Global Star
Jackson, MS9 hours ago - ...will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great... ...year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors DegreeWork Authorization...Suggested
- ...Social Status Solution's successful impact in the telecommunications industry has been nationally... ...mission is to assist our clients in new customer acquisitions, expand their market reach,... ...our team as Sales & Customer Success Associate. Responsibilities of a Sales & Customer...SuggestedWork at office
Social SG
Atlanta, GA2 days ago $71k
...Finance and Personal Finance. About the Role Start your career in fintech in one of the country’s leading financial hubs. As a Customer Success Associate, you’ll build real experience in lending, compliance, and customer operations, while helping customers navigate important...Visa sponsorshipWork visaShift workFigure Lending
Wausau, WI1 day ago$22 per hour
...Figure Series D Announcement About the Role We’re looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you’ll work in a call center environment, where your...Full timeWork at officeVisa sponsorshipWork visaMonday to FridayFlexible hoursShift workWeekend workFigure
Reno, NV2 days ago- ...Customer Success Associate WeBox is the leading intelligent marketplace delivering personalized group orders. WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth. Our...InternshipLocal area
WeBox
San Jose, CA2 days ago $60k - $75k
...Customer Success Associate King of Prussia, PA Overview As a Customer Success Associate (CSA), you will be accountable for managing the customer experience and satisfaction of managed services delivery to a mid-tier set of client accounts and for the overall...Contract workLocal areaePlus
King of Prussia, PA3 days ago- ...communication management systems for federal, state, county, provincial, and municipal governments. Mission/Overview The Customer Success Associate (CSA) supports the Customer Success team in delivering an exceptional customer experience throughout the customer...Contract workWork experience placementWork at office
HS GovTech Solutions Ltd.
New York, NY1 day ago $34.3k - $57.4k
...The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship with the client by acting as their primary point of contact within the...Work at officeWolters Kluwer N.V.
Clayton, MO2 days ago$70k - $85k
...content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011,... ...Ireland. Come join us! About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our...Local areaFlexible hoursAlphaSense, Inc.
Chicago, IL1 day ago$45k - $50k
...Integrion Automation Description Integrion Automation (formally Wauseon Machine) is currently looking for a full-time, onsite Customer Success Associate located in Wauseon, Ohio . The Customer Success Associate plays a key role in delivering exceptional customer experience...Full timeWork at officeReasors Food Stores
Wauseon, OH5 days ago- ...significant responsibilities, assisting with customer support, onboarding new clients, and... ...work directly with the Head of Customer Success, along with key team members who have... ...industry. Role Overview As a Customer Success Associate at Topkey, you will: Onboard Customers:...Immediate start
Topkey Inc.
Austin, TX1 day ago - ...Duties and Responsibilities Greets visitors, vendors, internal customers in a friendly and professional manner. Responsible for the... .... Detail-oriented. Motivated to work hard and be successful. Excellent computer skills. (Excel, Word, PowerPoint, Microsoft...Work at officeImmediate startFlexible hours
El Dorado Furniture
Opa Locka, FL4 days ago - ...Customer Success Associate Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance...Contract workFlexible hours
Kinetic Corporation
Costa Mesa, CA2 days ago $65k - $75k
...Job Title: Customer Success Associate Location: National Harbor, MD (Hybrid) Type: Full-Time Compensation: $65,000 to $75,000 DOE, Annually Please note – applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship...Full timeTemporary workFor subcontractorWork at officeWork visaGo Cloudforce
Oxon Hill, MD5 days ago- ...it ruin too many promising companies. About the role The Client Success team is responsible for getting practices running on the... ...detail‑oriented, and easy to work with in every interaction. At the Associate level, you’ll be working under Client Success Managers to cover...Work from home
DDbract Solutions
Chicago, IL1 day ago $67k
...and motivated people in a dynamic environment. XYZ is proud to be an Equal Opportunity Employer, M/F/D/V. Job Scope: The Customer Success Associate will provide day-to-day administrative support to XYZ RENT's Property Management team. The role involves managing relationships...Full timeWork at officeLocal areaA Hiring Company
Santa Monica, CA4 days ago$19.23 - $24.04 per hour
...Customer Success | Any location, United States Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to...Hourly payFull timeFixed term contractWork experience placementWork at officeRemote workHome officeFlexible hoursCoalition
Provo, UT4 days ago$26.83 - $32.79 per hour
...Personal Finance. About the Role We are looking for driven, customer service-oriented teammates, curious about innovative blockchain... ...initiatives, drive brand engagement, and ensure customer success. You will keep Figure accountable to its customers by troubleshooting...Work at officeVisa sponsorshipWork visaFlexible hoursFigure
Honolulu, HI2 days ago- ...As a Customer Success Associate, you will build strong client relationships, support product adoption, and help ensure an exceptional customer experience. This is a great opportunity for an entry-level professional who is eager to gain hands-on experience in customer...
Lightcast
Moscow, ID1 day ago $41.1k - $68.9k
...As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for...Work at officeWolters Kluwer N.V.
Boston, MA3 days ago- ...Own a portfolio of small and mid-market customers end-to-end Decide how each account is structured, what the success plan looks like Assess account health, identify risk and expansion signals, and recommend renewal terms Triage and respond to customer support tickets...Work at office
Jobtailor
Washington DC1 day ago - ...adoption and a $200B+ market ahead, the company is just getting started. The Role We are growing our Customer Success team based out of our NYC office. The Customer Success Associate role is a foundational role with the autonomy to define and shape our customer onboarding and...Work experience placementWork at officeImmediate startMonday to Friday
Doist
New York, NY5 days ago - ...Customer Success Associate (CSA) At Fullbay, our mission is simple to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company...Work experience placementWork at office
Fullbay
Phoenix, AZ4 days ago - ...Customer Success Associate Finario is a fast growing Software-as-a-Service technology company providing a suite of intelligent capital planning & portfolio strategy solutions to leading industrial enterprises worldwide. The Finario Customer Success team drives awareness...Work experience placementWorldwide
Finario
Stamford, CT4 days ago - ...relationships and delivering exceptional customer experiences. We are actively seeking a motivated and personable Customer Success Specialist to serve as a vital connection... ...environment. About the Role As a Customer Success Associate, you will work collaboratively across...Full timeNight shift
Del-Tex Elite Marketing
Orlando, FL2 days ago $75k - $95k
...Overview About the Role: At Settle, we're dedicated to fueling the success of small and mid-size businesses in the CPG industry through effective cash flow management. We're seeking a Customer Success Associate to be a vital part of our team. If you're an energetic, results...Remote workWork visaFlexible hoursSettle
New York, NY5 days ago- ...Responsibilities Build upon foundational skills to support and manage the customer lifecycle. Act as an essential resource for troubleshooting and enhancements. Ensure customers are engaged and satisfied. Requirements Proactively support the onboarding process for new...
Jobtailor
Springfield, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Associate. Be the first to apply!
- community service representative United States
- client service representative United States
- career services representative United States
- bilingual customer service representative spanish english United States
- customer experience agent United States
- customer account representative United States
- client solutions specialist United States
- customer experience associate United States
- entry level customer support representative United States
- part time customer representative United States