Customer Success Associate
Hire Hangar
Customer Success Associate
Join Hire Hangar and work with fast-growing global companies while building a long-term career. Full-time · Remote (U.S. Eastern Time core hours)
Position Overview
A fast-scaling podcast studio that produces branded, B2B shows for corporate clients is hiring its first dedicated Customer Success Manager. The role owns the relationship from kickoff to renewal, ensuring each series launches on schedule, meets audience-growth targets, and delivers measurable thought-leadership value. Success hinges on proactive communication, deft project orchestration, and an ability to translate storytelling goals into a clear production cadence.
Daily Focus
The manager welcomes every new client with a structured onboarding call, sets milestones for episode planning, recording, and distribution, and keeps stakeholders informed through concise status updates. Production timelines, guest calendars, and hand-off points live inside the CRM, and automations built in Zapier or Make fire off task reminders, asset requests, and approval nudges so nothing slips. Each week, the manager reviews download trends, listener feedback, and campaign metrics, then distills insights into recommendations that help marketing teams amplify reach. When obstacles arise—audio fixes, guest delays, or shifting priorities—the manager surfaces options, aligns expectations, and rallies internal editors, designers, and strategists to keep delivery on track.
What Sets the Ideal Candidate Apart
Three or more years managing post-sale relationships for a tech-enabled service, preferably in media, content marketing, or SaaS, provide a solid foundation. Hands-on fluency with workflow automation in Zapier or Make is essential, as many processes—guest intake forms, transcript delivery, social-clip generation—depend on reliable triggers and data handoffs. Comfort running meetings on Zoom, clarity in written updates, and a calm, solutions-first approach round out the profile. Experience with podcast hosting platforms, basic audio terminology, or B2B marketing metrics is a strong advantage.
Applicants who thrive on turning creative vision into repeatable process, enjoy automating away busywork, and value long-term client partnerships are encouraged to apply.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
$50k - $60k
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Melville, NY1 day ago- ...will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great... ...year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors DegreeWork Authorization...Suggested
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San Francisco, CA3 days ago $19.1 - $33 per hour
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Redlands, CA2 days ago- Customer Success AssociateCompany OverviewA software company based in Los Angeles, California is building enterprise solutions that help... ...generation AI capabilities.Role SummaryThe Customer Success Associate will help customers successfully onboard, adopt, and realize...Suggested
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New York, NY4 days ago$37.7k - $63.2k
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Wilmington, DE4 days ago$37.7k - $63.2k
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Chicago, IL2 days ago$22 - $25 per hour
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Central Islip, NY5 days ago$23 - $26 per hour
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Salt Lake City, UT2 days ago$70k - $80k
...Customer Success Associate Runwise is looking for an entry-level Customer Success Associate who is highly motivated, results-oriented, and looking to learn about Customer Success and the SaaS/PropTech industry. Runwise is a fast-paced, customer-focused New York...Summer workWork at officeFlexible hoursRunwise
New York, NY2 days ago- ...global demand. We empower our partners with the tools they need to thrive in an increasingly competitive market. As a Customer Success Associate at Max Retail, you'll play a crucial role in ensuring our clients' success and satisfaction with our platform. Your responsibilities...Work at office
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West Palm Beach, FL4 days ago $70k - $85k
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Chicago, IL1 day ago- ...strong product market fit and a growing base of customers who love our product — including Anthropic,... ...while learning the strategic side of customer success? If any of that resonates, this role is for you. As an Associate Solutions Manager, you'll be the operational backbone...Work at office
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San Francisco, CA4 days ago - ...detail-focused environment where quality and accountability matter, this role offers strong learning and growth. As a Customer Success Associate in the Alternative Funds Transfer Agency team, you will support investor onboarding and periodic review activities by reviewing...Local area
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Tampa, FL3 days ago - ...individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting... ...you on our team! The Role We are seeking a Customer Success Associate to join our Vendor Success team and support the continued...Work at officeRemote work
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Portsmouth, NH3 days ago $24 - $28 per hour
...Customer Success Associate Peterson Cheese is seeking a new Customer Success Associate to support order execution, customer communication, and sales operations. This role serves as the primary point of contact for customers, ensuring accurate order processing, timely...Hourly payWork at officePeterson
Auburn, WA4 days ago$54k - $58k
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Virginia Beach, VA2 days ago$60k - $70k
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Menlo Park, CA2 days ago$75k - $85k
...Customer Success Associate Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern...Full timeTemporary workWork experience placementWork at office2 days per week3 days per weekFilevine
Salt Lake City, UT3 days ago$74.1k - $109k
...Job summary As an Investor Relations Associate in Alternative Fund Services , you... ...and documentation, including know-your-customer and anti-money laundering reviews (KYC/AML... ...global workforce are directly linked to our success. We are an equal opportunity employer...Contract workJPMorgan Chase Bank, N.A.
Brooklyn, NY3 days ago$60k - $75k
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United States5 days ago- ...Customer Success Associate Respage is hiring a Customer Success Associate for a high-ownership, fast-moving Customer Success role. This is not a "light support" position—this is a demanding, accountability-driven role where you will manage a constant flow of client...Immediate startRemote work
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United States1 day ago - ...LeadsPedia is looking for a motivated Customer Success Associate (CSA) to join our team in our Franklin, TN office. As a CSA, you'll play an important role in the customer experience, working directly with customers every day while learning the LeadsPedia platform and...Work at office
LeadsPedia, Inc.
Franklin, TN17 hours ago $50k - $60k
...office · $50,000–$60,000 base (USD) Skip the standard interview process. Spend a day living the job instead. We're hiring 4 Customer Success Associates for our Denver HQ, and we're doing it through a one-day hiring event on Tuesday, November 10, 2026. About Propeller...Work at officeWork from home3 days per week$60k - $70k
...Connections Personnel is hiring for a direct hire Customer Success Rep/Sales Coordinator for our client located in Middlesex, NJ. Company... ...to answer specification questions. Education: Associate’s degree in business administration, marketing, or related field...Full timeWork at officeMonday to FridayConnections Personnel
Middlesex, NJ1 day ago- ...Biz Voice Boost is seeking a customer-focused Customer Service Representative in Chicago to deliver a positive experience, build lasting relationships, and handle inquiries with clear, practical solutions. You’ll work in a collaborative team, support professional development...
- ...About the Role Join the customer success team at a B2B SaaS company serving the waste and recycling industry. You will help customers adopt AI-driven sales tools, realize ongoing value, and renew their subscriptions. What You'll Do Manage customer accounts throughout...
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