Unit Assistant

Where You'll Work

Founded in 1989, Dignity Health - Mercy Hospital is a 106-bed, acute care, nonprofit hospital located in Folsom, California. Serving over 60,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women's health, and neurology. Additionally, Mercy Hospital of Folsom has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA's Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital's commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California


Job Summary and Responsibilities

As our Unit Assistant, you will provide essential support and comfort to patients and staff, assisting other members of the healthcare team with providing basic patient care under the direction of a Staff Nurse.

Every day you will manage patient registrations and scheduling, process orders and requisitions, and meticulously track charges to maintain accurate financial records.

To be successful in this role, you will exhibit a helpful, compassionate demeanor, strong attention to detail, and a proactive approach to maintaining unit efficiency and team support within a dynamic healthcare setting.

• Technical Skills: Competent in psychomotor skills and technical procedures. Includes proficiency in Health Information Systems, supply orders, departmental data/reports.
• Documentation: Performs legible, timely, concise and accurate documentation according to policies and procedures. Proficient and competent with the computerized documentation system.
• Organizational Skills: Uses appropriate organization, priority setting and problem solving skills.
• Communication: Communicates clearly and effectively using proper communication etiquette and manages multiple phone and intercom lines. Uses medical terminology accurately. Includes reporting abnormals or change in patient condition to appropriate personnel in a timely manner.
• Self Development: Accountable for self-directed learning and participation in continuing education to meet own professional development.
• Patient Safety: Applies safety precautions and principles to patient care. Includes all National Patient Safety Goals.

Job Requirements

Required

• One (1) year Unit Assistant/Clerk or equivalent in a healthcare setting
• Medical terminology course or equivalent knowledge

Preferred

• Previous experience assisting in direct patient care.