Team Leader - Clean Express Auto Wash

Location: 40 E Square Lake Rd, Bloomfield Hills, Michigan, 48304 Overview Ready to master the art of team leadership? Join Express Wash Concepts as a Team Leader and start earning $17.50 per hour. You will support site facility operations, deliver customer service, boost sales growth, and maintain quality standards. Responsibilities Support the site's facility and operations responsibilities. Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards. Greet customers with long‑lasting first impressions. Educate customers about the benefits of our Unlimited Wash Club. Actively engage with customers pre/post wash for 100% satisfaction. Maintain quality assurance through accurate Quality Control checks. Lead the team in achieving and sustaining high‑quality service. Address customer escalations calmly and effectively. Operate basic retail equipment and understand the wash process. Drive team performance to exceed service standards. Foster a positive and collaborative team environment. Perform other related duties as required and assigned. Qualifications High school diploma or equivalent, or current enrollment. Previous sales or customer service experience is a plus. Ability to work flexible hours, including weekends. Positive attitude, willingness to take direction, and a professional appearance. Follow safety guidelines and wear the required safety equipment. Demonstrate flexibility and maintain professionalism in all tasks. Work Environment & Physical Demands Required to stand and move throughout the site for the entire shift. Ability to work on your feet for an entire shift in a fast‑paced environment, outside in all weather conditions, and lift up to 25 lbs. Benefits Continuous training and development. 401(k) plan with company match up to 4%. Unlimited Wash Club membership. Professional uniforms supplied. Paid vacation as outlined in the Employee Manual. Educational reimbursement. Equal Employment Opportunity Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr