Facilities Management Support Representative I (Mailroom)

Mailroom Clerk

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

Under general supervision, receives, sorts, and distributes incoming mail and parcels. Collects and processes outgoing mail parcels. Operates postage machine and other mailroom equipment as needed. Assist in the operation of all mailroom activities. Escorts various facility service vendors throughout corporate office space providing both access and oversight as needed.

Provides the highest level of customer service in responding to and resolving internal helpdesk request for a range of facility related services.

Work Location: This position is located at Corporate Headquarters in Baltimore, Maryland

Education:

• High School Diploma, Required
• General Education Degree (GED), in lieu of H.S. Diploma

Experience:

• One (1) year, working in a mailroom – Preferred
• Stock clerk or shipping/clerk a plus

Essential Functions and Basic Duties:

• Picks up company mail from United States Post Office twice daily.
• Processes incoming and outgoing mail with speed and accuracy.
• Utilizes package tracking software to maintain accurate records of incoming and outgoing mail and parcels.
• Prepares outgoing mail and packages for shipment including weighing, calculating postage, and applying labels.
• Coordinates service to branch offices with contract courier.
• Uses knowledge of postal regulations and safety to check for suspicious mail.
• Manage inventory of mailroom supplies and reorder as needed.
• Provides access and oversight to secured areas for approved vendors to delivery facility services.
• Establishes excellent working relationships with all mailroom and facility service vendors.
• Performs general facility support tasks: delivery of supplies, set up meeting and conference rooms.
• Provides transportation to special events for MECU staff.
• Performs minor furniture repairs and adjustments.
• Perform other tasks as assigned.

Competencies Required:

• Ability to work in a team environment.
• Ability to deliver high levels of customer service in a corporate environment.
• Proficiency in operating a postage meter.
• Basic computer skills and experience with Microsoft Outlook, Teams, and Office Suite.
• Knowledge of standard postal mail and shipping regulations.
• Ability to lift/move objects up to 75 pounds and stand/walk for long periods.
• Reliable, punctual, able to follow instructions and work with limited supervision.

Qualifications and/or Additional Functions:

• Valid Maryland Drivers License with clean driving record – Required
• Ability to work in fast moving environment
• Other duties as assigned
• Saturday hours may be required.

Compensation:

• $14.04 - $19.62 per hour, depending on experience and qualifications

Benefits at MECU Credit Union:

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:

• Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
• 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
• Tuition Assistance: Continue your education and professional development with our tuition assistance program.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
• Parking Discounts: Enjoy discounted parking to make commuting easier.
• Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
• Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.

Join MECU and enjoy benefits that truly support you and your family.

Work Location and Physical Demands:

This position is located at Corporate Headquarters.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 75 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MECU is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

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