Automotive Service Advisor
Elite Services
Automotive Service AdvisorKirby Kia of Ventura is seeking an experienced, customer-focused Automotive Service Advisor. This opportunity is suited to a seasoned advisor who can manage a busy service drive, explain repair recommendations clearly, and build lasting customer relationships.Key ResponsibilitiesServe as the primary contact between customers and the service department.Listen to vehicle concerns and document accurate repair orders.Explain recommended maintenance, repairs, estimates, and completion timelines.Obtain customer approval before authorizing additional work.Coordinate with technicians and parts staff to monitor repair progress.Verify warranty or service-contract coverage and obtain applicable authorizations.Keep customers informed about changes in cost, timing, and vehicle status.Review completed work and final invoices with customers.Maintain accurate records and follow dealership procedures.
Vacancy posted 2 days ago
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