Account Manager

We are always looking for skilled people to help us grow and continue providing excellent service to our customers. Account Manager, Full-time Location: Woodinville, WA Employment Type: Full-Time Reports to: Owner Compensation: $80,000 to $95,000 Annual equivalent, paid hourly Position Overview The Account Manager at Interbay Door serves as the primary point of contact for our contractor and developer partners, managing relationships from initial inquiry through project completion. This role focuses on maintaining long-term client relationships, coordinating project details internally, and ensuring a smooth, professional experience throughout the sales and installation process. The ideal candidate is highly organized, customer-focused, and comfortable managing multiple projects in a fast-paced construction environment. Key Responsibilities Serve as the main liaison between Interbay Door and assigned general contractors, developers, and installers Manage accounts from quote request through order fulfillment and project closeout Review project plans, specifications, and design requirements with clients and internal teams Prepare and manage quotes, proposals, and order documentation Coordinate with sales, production, and operations teams to ensure accurate orders and timely delivery Track project timelines, updates, and changes, proactively communicating with clients Build and maintain strong, long-term relationships with existing accounts Identify opportunities for repeat business and account growth Maintain accurate records in ERP and internal systems Resolve customer questions or concerns with professionalism and urgency Qualifications 2+ years of experience in account management, sales support, or customer service (construction, building materials, or manufacturing preferred) Strong communication and relationship-building skills Excellent organizational skills and attention to detail Ability to manage multiple projects and deadlines simultaneously Comfortable reviewing plans, specifications, and technical product information Proficient with ERP systems, Microsoft Office, and email communication Self‑motivated with a team‑oriented mindset Preferred Experience Experience working with general contractors, developers, or trade partners Knowledge of doors, hardware, millwork or commercial/residential construction products Experience with Quickbooks *Maybe change this to another system depending on what we find* Familiarity with project-based sales cycles What We Offer Opportunity to work with a respected, growing company in the construction industry “You (Jayson) and Holly have been so helpful, really outstanding customer service, and better pricing. I will definitely order the exterior door from you.” #J-18808-Ljbffr