Administrative Program Specialist A

Salary : $3,127.00 - $6,136.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: ORM 060426 MDM
Department: Division of Administration-Risk Management
Opening Date: 06/04/2026
Closing Date: 6/11/2026 11:59 PM Central


About this Job
The Division of Administration/Office of Rick Management has a vacancy. This job title has an assigned pay grade of AS-613.

The Administrative Program Specialist A is an entry level administrative professional within the Medical Review Panel (MRP) Program, which is solely responsible for the qualification of medical malpractice coverage for all public state health care providers that are qualified under LA R.S. 40:1237 et seq.


AN IDEAL CANIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
• Accepting Direction : The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures : The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments : The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications
Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information


Job Duties:

• Responsible for critical mail handling and distribution processes that propel all operations of the MRP Office.
• Responsible for MRP financial/cash management activities and related risk compliance functions for filing fees received, attributable to each public claim.
• Supports the MRP Director and a senior co-worker in organizing or maintaining paper and/or electronic files, logs, and various document or timeline tracking systems.
• Serves as the Unit Records Coordinator for MRP, to ensure statutory compliance with Records and Information Management functions related to records retention, storage, and retrieval.

Other Important Information:
A successful candidate should possess advanced organizational skills and be capable of developing a sound understanding of R.S. 40:1237.2, the MRP enabling legislation, to perform duties effectively and with care. The incumbent must have/gain a general knowledge of state procedures and policies and practice individual discretion in their application. This position reports to and receives general supervision from the Medical Review Panel's Administrative Program Director.

Position-Specific Details:
Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.


Louisiana is a "State as a Model Employer" for People with Disabilities.


How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.


A criminal history check may be conducted on all new hires as well as employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy, contact:
Danielle Martin
HR Analyst
Division of Administration/Office of Human Resources
email:
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


A significant proportion of job duties for this position relate to mail intake, handling and distribution processes, organizing and routing mail-outs and other related operations, including cash management duties related to filing fees received in the mail. Describe your prior experiences with each of the areas noted, in detail. If no experience, write "NA."
02


Be detailed in describing your familiarity and proficiency with Microsoft Word, Excel, and Outlook (2016) software products, and in providing examples of worksheets, forms, or documents you have created. If no experience, write "NA."
03


This position entails ongoing and frequent communication with external parties, both verbal and in writing. Please describe your previous communication experiences and identify your level of proficiency.
04


Describe prior experiences maintaining paper and/or electronic files, logs and various document or timeline tracking systems. If no experience, write "NA."
05


Describe any previous information and/or records management experience you have. Provide specifics and details of actual work performed. If no experience, write "NA."
06


Duties of the position involves records management and includes preparing files for storage and/or retrieval of stored files. These duties require the successful applicant to have the physical ability to stand, stoop, bend, twist, lift, and carry up to 30 lbs. to complete tasks. Do you have this physical ability?

• Yes
• No

07


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

08


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09


FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

10


FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11


MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

12


MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question