Oregon Based Care Coach (Part-Time) Remote, United States

Overview

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we\'re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you\'re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is looking for a motivated and passionate individual to serve our incredible clients as a Care Coach. Care Coaches advocate for mental health and are committed to ensuring successful, sustainable healing journeys for those around them. This role requires empathy, validation of client challenges, and the ability to provide motivation and encouragement to engage in therapy.

Responsibilities

• Engages Charlie Health clients in 1:1 peer discussions via secure platforms to ensure clients are aligned in their treatment goals and attending programming.
• Provides skill-based interventions aimed at stabilizing clients in moments of heightened stress.
• Provides risk screenings and safety planning, escalating to crisis clinicians as indicated.
• Remains a resource during programming to maintain engagement throughout treatment.

Qualifications

• Bachelor’s degree (earned or in senior year) in Psychology, Sociology, Social Work or related field and/or relevant certifications (Certified Peer Specialist - national or state accredited).
• 2nd year Master\'s students preferred
  • Previous expertise working with young adults and adolescents in both individual and group settings (Inpatient, IOP, PHP, or RTC) is highly preferred.
  • Preferred: 1+ years experience as a mental health peer support, mentor, skills trainer, or mental health associate.
• Must reside in Oregon.
• Excellent interpersonal and communication skills, knowledge of professional board standards related to client treatment, client rights, and client confidentiality.
• Eager to work in a fast-paced environment and play a critical role in supporting patient treatment.
• W2 part-time role; must be available for 10 hours/week minimum and to work 3 days/week minimum to cover a 3–3.5 hour shift each day.
• Care Coaches must have availability within the following time frames:
  • Mon–Thu: 9:45–2:00 MT & 3:45–9:00 MT
  • Fri: 4:45–8:00 MT
  • Sat: 8:45–3:00 MT
• Cannot drop below 10 hours of availability; could be up to 28 hours weekly; availability aligned with needs must be maintained throughout employment.
• Have access to reliable WiFi to work in a remote and confidential setting.
• Authorized to work in the United States and native or bilingual English proficiency.
• Proficiency with cloud-based tools (Slack, Dropbox, Gmail, Zoom, Google Drive, EMR) and Microsoft Office or Google Sheets.

Additional Information

The expected pay for this role will be $20.00 per hour.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint-based background check. Charlie Health will cover the cost.

Our Values

• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Equal Opportunity / Important Notices

Please do not call our public clinical admissions line regarding this or any other job posting.

Charlie Health is an Equal Opportunity Employer. We value being an equal opportunity employer and strive to create an environment where individuals can be their authentic selves. Applicants are assessed solely on qualifications for the role, without regard to disability or need for accommodation.

Charlie Health will never ask you to pay a fee or download software as part of the interview process. Communications will come from @charliehealth.com email addresses. Be cautious of recruitment fraud. For career opportunities, visit our Careers Page:

By submitting your application, you agree to receive SMS messages from Charlie Health. Message and data rates may apply. Reply STOP to opt out.