Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Monthly team lunches
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Company parties
• Flexible schedule

ABOUT THE AGENT:
I am a second-generation State Farm Agent. I have been a member of the Bolivar community since 2011, and I am a member of the Chamber of Commerce. My office has been awarded several awards for our dedication to our customers' needs. A few are Ambassador Travel Qualifier, Circle Qualifier, Central Vice Presidents Council, Silver Scroll Agent, and Hall of Fame Agent.

With over 23 years in business, Bryant has built a close-knit, goal-driven team of professionals who take pride in collaboration and results. The agency offers paid training, covers licensing costs, and provides ongoing support for professional growth. Team culture is a priority— team lunches, office holiday celebrations, and community involvement all contribute to a positive, engaged atmosphere. The agency’s long-standing commitment to both its people and its community sets it apart as a great place to build a career.

ROLE DESCRIPTION:
Bryant Chastain - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.