Visa Ops Specialist

Your Role As a Visa Operations Specialist, you will be responsible for owning and managing specific projects within CEA CAPA’s Enrollment and Advising Department designed to contribute to sales and retention goals including but not limited to document collection, support for the visa and immigration process, and other enrollment operations processes as needed. What You’ll Do Assist with Student Visa webinars as needed. Travel to consulates for batch visa appointments. Travel to universities for Visa Voyages. Assist with visa and immigration support procedures. Assist with the processing of all student documents uploaded through the student portal. This includes: Reviewing all documents for accuracy, marking documents received in the Student Information System, and communicating to the account owner or student on any documents that need to be resubmitted. Act as the subject matter expert for approved documents needed according to the specifications of each partner institution and destination. Record notes and create efficiencies in CRM regarding all student communication. Assist with administrative services related to enrollment promotional activities in collaboration with the marketing team. Work collaboratively with various departments across the organization, both domestic and international, to create and improve the student’s experience and streamline administrative processes. Assist with visa and immigration support procedures. Other duties as assigned. Starting Salary: $52,000 What Makes a Great Candidate Bachelor’s degree preferred. 1-3 years of experience required. Demonstrated commitment to justice, equity, inclusion, and diversity. Experience with education abroad is a plus. Proficient in MS Office: Word, Excel, and Outlook. Experience using CRM (Salesforce preferred). Excellent organizational and time management skills. Excellent interpersonal and outstanding written and verbal communication skills. Ability to work in a fast-paced environment. Ability to respect confidentiality and ethical boundaries regarding student privacy. Benefits Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces. Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time. Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events. Fun & Community: Team connection and celebration activities. Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. #J-18808-Ljbffr CEA CAPA Education Abroad