Director of Care

Job Description

Job Description

SUMMARY:

The Director works collaboratively with key stakeholders (Life Stage Pastors, Directors, Group Leaders, etc.) to provide guidance to group leaders seeking to grow people through caring for one another and the world, while delivering on the SPBC vision and mission. The Director serves as the primary conduit for developing and facilitating an intentional process to recruit, train, orient and coach group leaders as they help group members care for one another and the world through direct action and advocacy. This role promotes the scriptural value where we are called to find needs and meet them, find problems and solve them, find hurts and heal them, as we engage together in faith formation, intentional fellowship, congregational care and gifts-based ministry on our campus and/or in the community. The scope of responsibility includes: Strategic Planning, Program Management, Communication, Brand / Financial Management and Team Leadership. The Director maximizes resources to determine the appropriate path for an effective approach for outreach initiatives, while working collaboratively with key stakeholders to ensure buy-in.

PRIMARY DUTIES (list order does not signify level of importance):

Strategic Planning

• Partners with Pastor and key stakeholders to understand the critical outreach opportunities, aligned to the SPBC vision/mission; Gathers critical input(s) to support strategy development
• Delivers an approach, aligned to the SPBC vision and mission, that optimizes resources and enhances the SBPC brand in the goal of fostering care, both within and outside the SPBC community
• Collaborates with the staff and ministry partners in planning of annual trainings and retreats.

Program Management

• Partners with Directors for children, students, worship, faith formation, care, and groups to create, develop, grow and sustain systems that support and encourage every member to live out the values of celebrating (worship), connecting (groups), cultivating (formation), caring (care) and contributing (outreach).
• Meets regularly with the Life Stage Pastors (LSPs) and other Directors to evaluate the level of effectiveness and progress of Saint Paul’s groups in living out the values of a caring culture.
• Collaborates with key stakeholders (LSPs, Directors, Outreach Group Leaders, staff, etc.) to develop and maintain an annual program calendar that is based on approved budgets, synchronized with the master events calendar and included on the church’s event scheduling system
• Develops, communicates and trains on the outreach program approach with its related policies and procedures, and continuously keep them up-to-date on relevant changes.
• Utilizes and/or updates, where appropriate, the church’s database to compile and coordinate group leader and member information in concert with other Directors.
• Utilizes relevant resources and tools to help the Saint Paul’s Baptist Church congregation create, coordinate and execute effective, transformative outreach projects through its small groups. Makes recommendations for new tools or resources, as needed.
• Manages administrative functions involved in group recruitment, development, projects and reporting to appropriate sources.

Communication

• Engages with LSPs and Directors to gain insights regarding the operational plans for their respective areas of responsibilities

• Collaborates with group leaders and staff to advise on the design of caring program opportunities, to include target initiatives, partner organizations and volunteer strategies.
• Coordinates registration process to include submission of online registration requests, form creation, website posting, form maintenance, check-in lists, and nametags, where appropriate.
• Utilizes and/or updates, where appropriate, the church’s database to compile and coordinate group leader, member, guest and vendor information in concert with other directors.

Brand / Financial Management

• Determines the criteria for assessing which Caring opportunities / programs will be pursued, to ensure effective protection of the SPBC assets and brand
• Develops and manages annual budget for small group care.
• Identifies effective resources and tools to enable and support Caring opportunities / programs, including cost, engagement / participation and feedback; Makes recommendations for new tools or resources, as needed.

• Partners with key SPBC stakeholders to ensure resources are being maximized and effective stewardship exists

Team Leadership

• Partners with and develops core team of staff, ministers, deacons and other ministry partners to equip, educate and encourage the development of small groups as the primary means of organizing people in and for ministry and caring opportunities.
• Partners with other staff and leaders to describe, document, publish, recruit and train persons for the many diverse serving opportunities available through groups in the Saint Paul’s Baptist Church and community.
• Offers and conducts, in partnership with other directors, group leader orientation, training , and continuous coaching, with an emphasis on the values and practices of SPBC and group culture.
• Engages staff and/or volunteers to showcase their gifts, passions and talents to aid in the implementation of caring opportunities; Partners with and develops core team of staff, ministers, deacons and other ministry partners to equip, educate and encourage the development of small groups as the primary means of organizing people to deliver on outreach opportunities.
• Fosters leader development in partnership with other directors by offering regular feedback, providing appropriate recognition, celebrating group success, affirming ministry partners (internal and external), evaluating and offering recommendations to improve the effectiveness of our current systems, and offering prayerful next step recommendations in the development of our small group culture.
• Provides on-going support, coaching, vision, and direction to group leaders through monthly meetings and one-on-one meetings as needed.
• Collaborates with the staff and ministry partners in planning of annual trainings and retreats.
• Attends regional and national training events to continuously develop as a leader and offer Best Practices to drive improvements

Performs other related duties , as assigned

EDUCATION/EXPERIENCE:

• Master’s Degree or equivalent combination of training and/or experience required
• Minimum of 3 years related experience in developing small groups and/or ministry outreach preferred
• Willingness to learn SPBC church polity as it pertains to church membership, leadership, and service
• Experience, passion, sense of call and relevant spiritual gifts will transcend education
• Familiarity with texts, resources and methodologies for group formation and development

KNOWLEDGE, SKILLS, OR ABILITIES:

• Spiritually mature
• Ability to develop, implement, and edit comprehensive ministry plans
• Excellent communication, facilitation, and organizational skills
• Excellent collaboration skills with peers, direct reports, other staff, and volunteers.
• Strong background in leadership, coaching and small group facilitation
• Able to manage complexity in problem-solving
• Holds self accountable to meet commitments and able to hold others accountable to the same degree
• Able to build effective teams that bring individual perspectives together to reach common goals
• Able to develop and deliver communications that paint a compelling vision and strategy that will motivate others to action
• Thrives on responsibility, multi-tasking, and leadership
• Effective training and coaching skills
• Proficient user of Word and Excel, has the ability to quickly learn the church database system, can contribute ideas to how technology can be better used as an equipping tool
• Ability to learn the church’s ministry management system and other relevant software packages

WORKING ENVIRONMENT/METHOD/STYLES:

• Administrator, Change Agent, Teacher/Facilitator, People Developer, Conceptualization, People Oriented
• Works well independently or in a team environment

DESIRED SPIRITUAL GIFTS:

• Administration
• Discernment
• Encouragement
• Leadership
• Mercy
• Shepherding/Disciple Maker
• Wisdom