Business Analyst - Junior

Job Title: Business Analyst - Junior

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.

Description / Responsibilities / Skills

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up

General Skills

• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

Experience & Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.

2. Stakeholder Engagement & Communication (25%)

• Ability to effectively liaise between business users, IT teams, and external vendors.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

• Hands-on experience with data and business analysis tools, including:
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint, MS Teams (for document management & team collaboration).
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).