Planner/Scheduler/Maximo Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview:The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.Essential Duties and ResponsibilitiesLeadership & Team ManagementLead and develop facilities staff to deliver expected service levels within prescribed budgetsManage work assignments for building technicians, vendors, and contractorsProvide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skillsAddress employee performance issues promptly and effectivelyPursue training resources to improve team capabilities and technical competenciesOperational ExcellenceOversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectationsPerform daily facility inspections and coordinate outstanding projects with operations teamManage contractor activities on-site, ensuring compliance with all JLL and client policiesOversee overall service delivery of contracted services and vendor management programsEnsure all safety, compliance, and service delivery standards are met consistentlyClient & Stakeholder ManagementEnsure client satisfaction by providing seamless interface between client real estate organization and facilities operationsInterface directly with building occupants and tenants to resolve site issuesManage client expectations through leadership, responsiveness, and creative problem-solvingProvide lead role in monitoring and increasing customer satisfactionCollaborate with JLL teams on lease administration and tenant coordinationFinancial & Reporting ManagementPrepare and manage monthly operating budgets and forecastsComplete monthly variance reports and analyze budget performanceRecommend capital improvements and prepare operating budget reportsOversee monthly, quarterly, and annual reporting requirements based on client needsComplete all facilities-related reports accurately and on time following client record-keeping policiesPerformance & ComplianceFollow annual performance plan and accomplish Key Performance Indicators per client Performance AgreementEnsure compliance with JLL and client audit standardsImplement and maintain JLL and client safety programsShare innovations and best practices with JLL Facilities Management teamsMaintain knowledge of standard business accounting practices and real estate operationsRequired Skills and Qualifications6+ years of facilities management experience in corporate environment, third-party service provider, or consulting capacityStrong leadership and people management skills with proven ability to develop high-performing teamsProficiency with Computerized Maintenance Management Systems (CMMS)Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)Strong interpersonal and communication skills with ability to present to diverse audiencesExcellent problem-solving abilities and analytical thinkingProven record of delivering exceptional internal and external customer serviceDemonstrated ability to develop successful relationships and influence stakeholders at all levelsKnowledge of standard business and accounting practicesAbility to manage competing priorities in fast-paced environmentFlexibility to work alternative schedules including weekends as needed to meet facility requirementsPreferred Skills and QualificationsExperience managing both technical and administrative staff in multi-site environmentsKnowledge of building systems (HVAC, electrical, plumbing, life safety)Familiarity with real estate operations, telecommunications, and furniture managementExperience with budget development and financial forecastingProfessional certifications (CFM, FMP, or similar)Background in supplier/vendor management program developmentExperience with sustainability and energy management initiativesLean or Six Sigma process improvement trainingWork Environment & Physical RequirementsPosition requires flexibility to work weekends and alternative schedules as facility needs dictateDaily site walks and facility inspections requiredOffice and facility environment with exposure to building systems and mechanical spacesAbility to respond to emergency situations and after-hours facilities issuesThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site –Detroit, MI, Lake Orion, MI, Pontiac, MI, Rochester Hills, MI, Sterling Heights, MI, Troy, MI, Waterford, MIIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Lake Orion, MI; Sterling Heights, MI; Pontiac, MI; Waterford, MI; Rochester Hills, MI; Detroit, MI; Troy, MIType: Full time