Case Manager

Mendota Heights, MN, USA

Full-time

Company Description

A LITTLE ABOUT US:

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

WE OFFER:

• Starting $53,100 annual salary plus benefit package

• Innovative, collaborative environment with a flexible work/life balance schedule and paid time off

• Medical, Vision and Dental Insurance for FT employees

• Supplemental Insurance

• Flex Spending and HSA Accounts for FT employees

• Pet Insurance

• Life Insurance for full-time employees

• 401 K plan with up to 3% employer match after one year of services

• PAID TIME OFF (PTO) for eligible employees

• PTO Donation

• Growth and Development Opportunities

• Employee Referral Program

• Employee Assistance Program

• National Brand Discounts

• TapCheck – access up to 50% of your pay before payday

• PAID training and orientation

Job Description

WHAT YOU WILL DO:

The case manager position is designed to assist person served in identifying and acquiring both natural and paid supports which allow them to live as independently as possible in the community. The case manager should assist the individual in a person centered approach, in a way which supports the person in making his/her own choices and decisions about these supports. The case manager should function as an educator and a resource as well as service coordinator. Life decisions should be made by the individual and/or guardian. 

The case manager will focus on coordinating services for vulnerable individuals and assisting them to navigate the complex service delivery system. The position will provide a systematic process of on-going assessment, planning, referral, service coordination, monitoring, consultation and advocacy assistance, through which multiple service needs of individuals are addressed. This position will be responsible for directly coordinating a caseload, and facilitate/coordinate other services or supports, which will positively influence individuals’ lives.

The case manager will have contact with a wide range of organizations, families, and other community members. The case manager will act in a professional manner at all times, and understand that they represent the interests of the individual they support.

Work Environment and Hours: 

This position will require local travel on a weekly basis. A hybrid remote work environment is available, but applicants should expect to travel regularly throughout the work week to meet the needs of the clients served.

THE FIRST 4-6 MONTHS WILL BE IN PERSON MONDAY - FRIDAY (PROBATIONARY PERIOD)

Qualifications

WHAT WE LOOK FOR:

• Bachelors degree within social work, psychology, sociology or a closely related field or licensed social worker. 

• 1 year of experience as a social worker/case manager/care coordinator in a public or private social service agency.

• A valid driver’s license with an acceptable driving record

• Proof of automobile insurance

SKILLS CRUCIAL TO SUCCESS:

• Knowledge of the local community

• Good oral and written communication skills

• Knowledge of the concepts related to self directed services

People employed in this position are expected to meet the qualifications of an unlimited driver. The definition of the driving requirement is:

Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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