Banquet Server (On-Call)

Job Description

Job Description

SUMMARY

Lanier Islands’ Banquet Servers are motivated and energetic individuals who provide superior guest service at weddings, meal functions and other large events. In their role, the banquet servers are responsible for setting up for an event, providing outstanding food service and attending to the special needs of our guests as part of a professional service team

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Portrays a positive and professional attitude.
• Speak with others using clear and professional language.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Properly sets-up work station, including tables, chairs, supplies, place settings, side-stations, etc.
• Properly serves wine and alcohol per alcohol training and certification standards.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Ensure courses are cleared and tables are properly crumbed
• Respond to and try to fulfill any special banquet event arrangements.
• Clears and resets tables.
• Properly executes all event formats (reception, buffet, seated dinner, stations, etc.)
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Replenish buffet items to ensure consistency and freshness in presentation
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Carries out closing procedures and side work.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.