IT Project Manager

Sales Technology Project ManagerCalling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.What does a successful Sales Technology Project Manager do at Fiserv? A successful Sales Technology Project Manager at Fiserv leads delivery across the sales technology environment by turning business requirements into clear project plans, timelines and execution steps. This role drives meetings, project accounting, estimation, documentation and stakeholder alignment to keep initiatives moving from intake through completion. The role also partners across business and technology teams to manage risk, resolve issues and communicate progress clearly to requestors, team members and executives.What you will do?Define project timelines, draft proposals, establish budgets and maintain project documentation throughout the full project lifecycle.Facilitate meetings, gather business requirements, support estimation and build project plans and task lists for requested initiatives in the sales technology environment.Coordinate internal teams and external resources, delegate and prioritize work, and run status updates and check-ins to ensure deadlines and deliverables are met.Assess risk, anticipate business, external and client needs, provide progress tracking and status updates, and drive issue resolution with stakeholders throughout delivery.Manage relationships across clients and internal partners while supporting onboarding, mentoring, planning, budgeting, implementation, messaging consistency and overall quality control.What you must have?3+ years of project management experience within sales support and/or the financial vertical.Experience managing 1 or more teams or groups of contributors.Experience communicating with 5 or more stakeholder groups, including IT management, architects, database administrators, firewall/network teams and Salesforce professionals.Bachelor's degree in Business, Computer Science or a similar field of study or equivalent experience.What would be nice to have?Project management certification such as PMP or Certified ScrumMaster (CSM).Experience with 1 or more platforms such as Salesforce or other contact center technologies.This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.