Content Developer 2 - ATL or B'ham

• Requires Driving
• 6-mo

WORK LOCATION & SCHEDULE
This six-month position (40 hours per week with overtime as needed) is available in Birmingham, AL or Atlanta, GA and surrounding areas. To effectively support customers, business partners, and collaborative work activities, candidates must be located within our service territory and available to attend in-person meetings, collaboration sessions, and other business-related events as needed.

The role requires frequent travel throughout the service territory to customer, field, commercial, and industrial locations. Travel is a primary component of the position and is driven by customer needs, project requirements, and business priorities. Overnight travel will be required. Business travel expenses, including hotel accommodations, rental vehicles, and/or mileage, will be reimbursed in accordance with company policy. Work is performed in a variety of indoor and outdoor environments. When not traveling, employees will work remotely from their home office .

POSITION SUMMARY

A Content Developer II, Instructional Design, is responsible for working with stakeholders to plan, design, develop, and deliver audiovisual and text-based online content that supports employee learning and performance on specific topics or skills.

This role involves meeting with stakeholders remotely or in person, reviewing existing instructional materials, independently planning, collecting, and editing audiovisual recordings, documenting task details, and creating online instructional modules using an existing software platform.

RESPONSIBILITIES

Planning and Communication:

• Collaborates with L&D instructional designers, stakeholders, and subject matter experts (SMEs) to identify and prioritize training needs, define objectives, and understand target audience requirements.
• Participates and/or leads meetings to gather requirements, clarify priorities, and collect stakeholder input, ensuring feedback is incorporated in content creation.
• Coordinates with points of contact at field locations to schedule media collection sessions, including sessions that may be scheduled for times outside of normal business hours.
• Completes any required safety or compliance training, or other prerequisites, required as part of onsite work.
• Provides regular communication to leadership and stakeholders on project progress, risks, and key updates, maintaining accurate status tracking within project management tools.

Media Collection:

• Travels to field locations as needed to collect photographs, video recordings, audio recordings, and other media to support training content creation.
• Maintains and operates digital still cameras, video cameras, microphones, and similar equipment to capture media in indoor and outdoor locations.
• Reviews, transfers, and organizes digital media for use in instructional content.

Content Creation:

• Works with SMEs, instructional designers, and other stakeholders to design and develop clear, concise step-by-step instructional modules using collected media and other instructional materials.
• Reviews existing instructional procedures, guidelines, presentations, and related documentation to confirm accuracy of instructional content.
• Edits collected media as needed, using provided hardware and software, for use in instructional content.
• Produces finished content that conforms to defined technical and style standards.
• Facilitates content review sessions and works closely with stakeholders to validate materials, ensuring accuracy and alignment with learning objectives.
• Revises existing instructional modules as needed, based on stakeholder feedback or changes in associated technical details or standards.
• May also collect 3D scans of commercial or industrial facilities, using provided hardware and software, to support creation of instructional content.

QUALIFICATIONS

Education : Bachelor’s degree in Communication, Video Production, Business, Instructional Design, or related field preferred, or equivalent academic, internship, or practicum experience in instructional design or multimedia content creation. Portfolio and/or work examples will be required.

Experience : Requires 5–10 years of experience in digital audiovisual content creation with a proven track record of designing and delivering effective, high-quality training content. Experience in producing multimedia training content for technically complex tasks and activities is strongly preferred. Experience in training, especially in industrial facilities, is preferred.

Communication Skills: Demonstrates the ability to effectively engage with subject matter experts and stakeholders, translating technical, soft skill, or industry-specific content into clear, accurate, and instructionally sound training materials, supported by strong verbal and written communication skills.

Technology Proficiency : Proficiency in using digital still cameras, video cameras, and microphones to collect professional-grade audiovisual content in studio, indoor, and outdoor settings. Proficiency in editing raw digital images and videos to produce high-quality finished deliverables. Familiar with videography best practices in lens selection, shutter and aperture configurations, framing, composition, lighting, and sound recording.

Logistics : Able to arrange travel accommodations, including vehicle and hotel stays. Able to transport audiovisual equipment weighing up to 50 pounds to field locations. Able to work in outdoor settings that may involve hot or cold conditions, utilizing safety best practices to work safely. Able to use all required personal protective equipment (PPE) required for field conditions, including but not limited to: hardhat, safety glasses, safety-toed shoes, gloves, and other PPE typically used in industrial work settings.

Attention to Detai l: Maintains a high level of attention to detail to ensure accuracy, quality, and consistency across all training materials and deliverables.

Project & Time Management : Exhibits strong project management, organizational, and analytical skills to manage multiple initiatives, track progress, evaluate training effectiveness, and drive continuous improvement.

Values : Safety first mindset, intentional inclusion, act with integrity, and superior performance.

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Pre-Screening Questions

1. Please describe your experience producing digital audiovisual content, including still photography and videography of real-world subjects, for business customers.

2. Please describe your experience in working with subject matter experts and/or technical documentation to produce clear, concise informational or instructional videos.

3. Please describe your experience in conducting field work at industrial or commercial facilities, under minimal supervision, to produce audiovisual or training deliverables.

4. How do you prioritize, manage, and track multiple ongoing tasks, and what tools or methods do you rely on to stay organized?

5. Please provide a sample or example of a video, training course, or other audiovisual presentation you have developed, including your specific role in its creation. If you're unable to share specific examples due to an NDA or other confidentiality restrictions, please provide an alternative example that demonstrates your skills and experience.