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Hybrid Workforce Management Analyst

Capital Rx

Judi Health in New York, NY is seeking a Workforce Management Analyst to partner with UM management and Work Force Manager to drive superior customer service. You will monitor real-time operations, manage staffing levels, and generate performance reports to support business decisions. Requirements include 5+ years in call centers, 3+ years in a workforce management role, and strong Excel/analytic skills. The role offers a hybrid schedule across offices in NYC, Denver, and Charlotte with #J-18808-Ljbffr Capital Rx

Vacancy posted 13 hours ago
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